Jump to content

Challenge for the all-knowing of CR


JaSSon

Recommended Posts

The challenge is simple, and it is this: Find the current contact information of a company.

 

My graphics card died a little while ago, and I'm seeknig an RMA, but I can't contact the company

 

Info I have:

 

Company name: Gainward

Gainward.com gainward.de and gainward.net all appear to still exist

Gainwardusa.com is gone.

(408)942-2898 has been disconnected

(510)252-1118 has been disconnected

I am NOT going to call Germany @ +49-89-89839-445. I don't speak German :)

I have tried e-mailing their british and german offices but I have not gotten a reply.

 

I'm going to be pissed off if I have to eat the value of this card.

Link to comment
Share on other sites

Ok, here is what happened to the company.

http://www.geek.com/news/geeknews/2005Jan/bga20050203028972.htm

 

Here is the link to the RMA form.

http://www.gainward.de/new/support/rma_iframe.html

 

You have no choice but to call the german company or email them since they no longer exist in the US. As in, they left.

mailto:support@gainward.de?subject=RMA%20Antrag

 

Germany is an EU country and to do business in the EU you have to have staff that can communicate to other EU countries. Guess what, they speak english. You can call and if they answer in German (hollow = hello) you say (schpreken zee enlish <- close enough) they will start talking in english or get someone who does.

 

Or you can contact England at + 44 (0) 1753 84 23 60 and they will probably be able to help as well.

Link to comment
Share on other sites

I speak German, Jason. We can call tomorrow at break since I'm covering for Marcus.

 

Fluently? I didn't know that.

 

 

Honestly, i'm more worried about paying for international long distance and shipping than I am about what language they speak.

Link to comment
Share on other sites

Fluently? I didn't know that.

 

 

Honestly, i'm more worried about paying for international long distance and shipping than I am about what language they speak.

 

its not that expensive Jason. I talked to my brother when he was in Iraq, kuwait, spain, and germany and he said it wasnt bad at all. We shipped stuff to him and it was only like 26.00 for a 20x20x20 box about 35lbs.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...