street pilot Posted January 14, 2007 Report Share Posted January 14, 2007 I have the basic? package with WOW, cable TV and internet. I have never really been pleased with the analog TV signal, but just lived with it. It seems like the last few weeks WOWs DNS servers have taken a shit multiple times, leaving the internet worse than dial up speeds. I decided to start using OpenDNS for my DNS servers, but the speeds still blow. I am averaging 800K down and 450K upload speeds. (multiple tests ran wired directly through the modem, no router) Latency is frequently 90ms but lately there have been so many dropped packets I need to reboot the modem, then it is stable for another few days. Anyone else with WOW notice issues lately? Is it even worth calling and seeing if there is something they can improve (amp/repeater/etc)? I cant wait until Verizon fiber comes our way. Quote Link to comment Share on other sites More sharing options...
302Powered Posted January 14, 2007 Report Share Posted January 14, 2007 It is working fine for me. -Mike Quote Link to comment Share on other sites More sharing options...
MrMeanGreen Posted January 14, 2007 Report Share Posted January 14, 2007 No problems here, and I just found out I have Starz on Demand Quote Link to comment Share on other sites More sharing options...
Guest powers Posted January 14, 2007 Report Share Posted January 14, 2007 I would not expect FIOS to be in the Columbus area for a few years still. Quote Link to comment Share on other sites More sharing options...
Buckeye1647545503 Posted January 14, 2007 Report Share Posted January 14, 2007 Fine here I just have a slow ass comp Quote Link to comment Share on other sites More sharing options...
302Powered Posted January 14, 2007 Report Share Posted January 14, 2007 I just found out I have Starz on Demand I didn't know it till I saw your post but I have it too.:grin2: -Mike Quote Link to comment Share on other sites More sharing options...
Buck531 Posted January 14, 2007 Report Share Posted January 14, 2007 Heh, I just found out I have HBO on demand too. Channel 412. If you go to channel 01. WOAH.. all kinds of shit. I also have starz on demand too. Call WOW up.. they may end up replacing your modem. They did it 3-4 times for me in the past 7 years. Quote Link to comment Share on other sites More sharing options...
SpaceGhost Posted January 14, 2007 Report Share Posted January 14, 2007 I got my CableCard in my LCD and discover that on the cable card TV I get SkinamaxHD , and HBOHD but on my tv with the Box I do not get those channels..... I thought my 6mb connection was slow the past few weeks too. For some reason my Netgear rangemax router, will only push through a 3-3.5mb connection to any of my PCs. Quote Link to comment Share on other sites More sharing options...
Nitrousbird Posted January 14, 2007 Report Share Posted January 14, 2007 Call in to have a service call. It's fixable. I don't get why people bitch about something going wrong to a bunch of internet forums, instead of just simply calling the company (1-866-4WOW-NOW). We send a service guy out, fix your shit, and have a nice day. No biggie. And yes, VOD (Video On-Demand) was released on 1/9/07. I've been in the testing of it for over a month prior to that; we had to work out a lot of bugs before we released it to the public. I expect there will be more improvements going into it within the next couple of months as well. Just go to Channel 1. Quote Link to comment Share on other sites More sharing options...
street pilot Posted January 14, 2007 Author Report Share Posted January 14, 2007 Call in to have a service call. It's fixable. I don't get why people bitch about something going wrong to a bunch of internet forums, instead of just simply calling the company (1-866-4WOW-NOW). We send a service guy out, fix your shit, and have a nice day. No biggie. I posted this to see if anyone else is having these issues. I finally decided something needed to happen and wanted to know if it was just my service/area. I will call during the week, but posting on "a bunch of internet forums" seemed more productive to me to gather information, since I highly doubt a tech will show up this weekend to fix it. Quote Link to comment Share on other sites More sharing options...
street pilot Posted January 14, 2007 Author Report Share Posted January 14, 2007 Call WOW up.. they may end up replacing your modem. They did it 3-4 times for me in the past 7 years. I'm guessing this is what needs to happen, had to reboot again today. I would not expect FIOS to be in the Columbus area for a few years still. True, but it does look promising! Quote Link to comment Share on other sites More sharing options...
Rally Pat Posted January 14, 2007 Report Share Posted January 14, 2007 When FIOS gets here, I am going to burn my DSL modem. Quote Link to comment Share on other sites More sharing options...
Guest powers Posted January 15, 2007 Report Share Posted January 15, 2007 When FIOS gets here, I am going to burn my DSL modem. Only problem you have is that Verizon is not the local service provider SBC is. So you will have to wait for SBC to bring Fiber to Columbus which will take a while at the pace that SBC does things. Currently in the NY metro Verizon offers FiOS which provides broadband, television, and phone to customers on dedicated lines. This ensures consistent performance. This allows customers to have all those services in addition to their cellular on one bill. I believe the broadband packages offer 10mb-15mb down and 1mb up on the fiber. Quote Link to comment Share on other sites More sharing options...
Guest powers Posted January 15, 2007 Report Share Posted January 15, 2007 thought I would correct myself. Verizon FiOS is offered with faster speeds than what I posted. Here is what I found With FiOS Packages offering up to 30 Mbps downloads and 5 Mbps uploads (and even higher in some locations) Quote Link to comment Share on other sites More sharing options...
thorne Posted January 16, 2007 Report Share Posted January 16, 2007 guesse what. Docsis standard can push 20mbit down and 3mbit up EASLY if they upgrade the Mux points a bit. So FIOS is not that great of a thing at the moment. Quote Link to comment Share on other sites More sharing options...
Buck531 Posted January 16, 2007 Report Share Posted January 16, 2007 I was going to post again, but I started having a problem the last few days. Just loading a page takes forever. I bypassed my router and that seemed to help, so I'm guessing the router is on it's way out. No big deal. I have about a 15 second lag when I bring up yahoo.com. Firefox (and IE) say "connecting".. then finally it comes up. It just doesn't pop up fast anymore. Oh well, I guess I'll go on EVERY forum I'm on and bitch about it since it's the internet and such.. and I'm such a hardcore keyboard warrior. side note, I can't remember, but is the PC light supposed to flash on the modem? It's just a steady blink, blink, blink, etc. I thought it was supposed to be solid. Joe.. here's the router page. I used to get to all the tabs at the top (signal, status, log, etc). But I can't anymore. Name WebSTAR DPC2100 Modem Serial Number 102178214 Cable Modem MAC Address 00:0a:73:a3:97:d4 Hardware Version v1.1 Software Version v2.0.1r1133 Receive Power Level -2.2 dBmV Transmit Power Level 39.3 dBmV Cable Modem Status Operational Any of that make any sense Joe? Quote Link to comment Share on other sites More sharing options...
Nitrousbird Posted January 16, 2007 Report Share Posted January 16, 2007 Yes, all of that makes sense, the useful info for me is basically the MAC address (if I were to log in and check it), and transmit and receive levels, which are well within spec. If bypassing the router helped, I'd assume that is what the problem is. People LOVE to blame modems for everything, including customer service reps. Way more often than not, it's a problem with something OTHER than the modem. And Street Pilot, we do service calls on Saturdays too. And a lot of them at that, I might add. Quote Link to comment Share on other sites More sharing options...
Buck531 Posted January 16, 2007 Report Share Posted January 16, 2007 Do you know of a reason I can't access the other parts of the modem? The signal, status and so on? yeah, bypassing the router helped, but did not fix it. It's still pretty laggy opening up browsers and going to different sites. I'll drop in another NIC and see what happens, but I'm not sure if that'll fix it. Quote Link to comment Share on other sites More sharing options...
thorne Posted January 16, 2007 Report Share Posted January 16, 2007 sounds dumb but. If your router has a 10's ip (I don't know how wow provision i just know how we do it ) ping it 100 times and see if you get packet loss. also swap you cat5 cable. Quote Link to comment Share on other sites More sharing options...
Nitrousbird Posted January 16, 2007 Report Share Posted January 16, 2007 Do you know of a reason I can't access the other parts of the modem? The signal, status and so on? Those are shut off. Nothing wrong w/ the modem. If it is still having an issue, make a service call. Quote Link to comment Share on other sites More sharing options...
Buck531 Posted January 16, 2007 Report Share Posted January 16, 2007 Those are shut off. Nothing wrong w/ the modem. If it is still having an issue, make a service call. Yeah. I will. I was just curious as I was able to do it before. But you saying they shut it off. Fine with me . Quote Link to comment Share on other sites More sharing options...
thorne Posted January 17, 2007 Report Share Posted January 17, 2007 TimeWarner has not shut it off. Status page still accessable as of this morning. Quote Link to comment Share on other sites More sharing options...
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