dakotart Posted March 14, 2008 Report Share Posted March 14, 2008 I know that my company is underpaying based on the current market, but I'm trying to find out by how much. Is there anyone on here that works on a help desk? basically, I support multiple site in columbus and am the entire desktop support. if you work in a similar position and wouldn't mind letting me know what your making, fell free to PM me. TIA! Quote Link to comment Share on other sites More sharing options...
Gergwheel1647545492 Posted March 14, 2008 Report Share Posted March 14, 2008 I work for a library and we ahve 3 locations with about 80 total computer, and I am the entire IT dept. I make 12.89 an hour, gauranteed 40 hrs a week, no overtime. Quote Link to comment Share on other sites More sharing options...
Akula Posted March 18, 2008 Report Share Posted March 18, 2008 In 1998 when I worked Help Desk for HNB I made something like $20/hr. It really depends on what you do, if you answer the phone and dispatch a trouble ticket but do no fixing then you aren't worth as much. Quote Link to comment Share on other sites More sharing options...
dakotart Posted March 18, 2008 Author Report Share Posted March 18, 2008 In 1998 when I worked Help Desk for HNB I made something like $20/hr. It really depends on what you do, if you answer the phone and dispatch a trouble ticket but do no fixing then you aren't worth as much. I'm really, tier 1, tier 2 and tier 3. I answer calls, emails, fix stuff remotely, and and the hands on guy as well for 330+ directly supported employees and back up support for over 110 employees. Quote Link to comment Share on other sites More sharing options...
Mr. Jones Posted March 18, 2008 Report Share Posted March 18, 2008 I make about 500,000 / Hour. I rock Quote Link to comment Share on other sites More sharing options...
GSXRAntwon Posted March 18, 2008 Report Share Posted March 18, 2008 I make about 500,000 / Hour. I rock I make $500,001 / hour.... Quote Link to comment Share on other sites More sharing options...
Mr. Jones Posted March 18, 2008 Report Share Posted March 18, 2008 I make $500,001 / hour.... Just got a raise. 1 fafillion /hour to infinity. HA:o Quote Link to comment Share on other sites More sharing options...
GSXRAntwon Posted March 18, 2008 Report Share Posted March 18, 2008 Just got a raise. 1 fafillion /hour to infinity. HA:o dang it..... :asshole: Quote Link to comment Share on other sites More sharing options...
medium fast Posted March 18, 2008 Report Share Posted March 18, 2008 Just got a raise. 1 fafillion /hour to infinity. HA:o I make that up until 40 hours, then I get time and half for overtime. Quote Link to comment Share on other sites More sharing options...
Mr. Jones Posted March 18, 2008 Report Share Posted March 18, 2008 I make that up until 40 hours, then I get time and half for overtime. Damn Foiled.. Except When I work 7 days consecutively, I get double pay. Ha:asshole: Quote Link to comment Share on other sites More sharing options...
Skinner Posted March 18, 2008 Report Share Posted March 18, 2008 I know that my company is underpaying based on the current market, but I'm trying to find out by how much. Is there anyone on here that works on a help desk? basically, I support multiple site in columbus and am the entire desktop support. if you work in a similar position and wouldn't mind letting me know what your making, fell free to PM me. TIA! not many people are going to be forthcoming with that kinda info. Quote Link to comment Share on other sites More sharing options...
TimTaylor751647545500 Posted March 18, 2008 Report Share Posted March 18, 2008 Damn Foiled.. Except When I work 7 days consecutively, I get double pay. Ha:asshole: So you never get double pay is what you're saying? Quote Link to comment Share on other sites More sharing options...
CJINOHIO03 Posted March 19, 2008 Report Share Posted March 19, 2008 there is a site for this cant remember it...I will get back to u Quote Link to comment Share on other sites More sharing options...
Mr. Jones Posted March 19, 2008 Report Share Posted March 19, 2008 So you never get double pay is what you're saying? Quote Link to comment Share on other sites More sharing options...
Tractor Posted March 21, 2008 Report Share Posted March 21, 2008 Try salary.com or google search for helpdesk pay rate or something. I've sites that have very good technical and survey data on salaries for different jobs. When I worked tier 2 desktop/printer repair I made $13/hour as a temp. IMHO field service is where its at. Evan Quote Link to comment Share on other sites More sharing options...
Mensan Posted March 21, 2008 Report Share Posted March 21, 2008 IMHO field service is where its at. TRUTH. Quote Link to comment Share on other sites More sharing options...
smokin5s Posted March 21, 2008 Report Share Posted March 21, 2008 I made 12 dollars an hour doing help desk at nationwide about 12-14 years ago.... now I'm in Mgt for IT and I'm not disclosing that info.... we'll just say it's higher than that... I know that the call center at my place of employment is a payscale 7 and 8 and that puts them in the range of 42-50k.... But it's hard to get in where I work and as soon as you get here, you want to run for the door and quit. Quote Link to comment Share on other sites More sharing options...
SpaceGhost Posted March 21, 2008 Report Share Posted March 21, 2008 Help desk employees at CSCC make 148k a year and yes they all drive Cougars supplied by the college. http://www.cscc.edu/ATHLETICS/images/Student-Activities_29.gif Quote Link to comment Share on other sites More sharing options...
lawnman Posted March 21, 2008 Report Share Posted March 21, 2008 Help desk employees at CSCC make 148k a year and yes they all drive Cougars supplied by the college. http://www.cscc.edu/ATHLETICS/images/Student-Activities_29.gif beat me to it . Quote Link to comment Share on other sites More sharing options...
Nate1647545505 Posted March 21, 2008 Report Share Posted March 21, 2008 I wouldn't see why 15-20$/hr is out the question with some years in and maybe a cert or two. Quote Link to comment Share on other sites More sharing options...
Mr. Jones Posted March 21, 2008 Report Share Posted March 21, 2008 I wouldn't see why 15-20$/hr is out the question with some years in and maybe a cert or two. Yes, and thats quite conservative.. Quote Link to comment Share on other sites More sharing options...
black00ws6 Posted March 21, 2008 Report Share Posted March 21, 2008 I made 12 dollars an hour doing help desk at nationwide about 12-14 years ago.... 14 years ago huh? So you worked there when you were 14 yrs old????? Quote Link to comment Share on other sites More sharing options...
MrMeanGreen Posted March 21, 2008 Report Share Posted March 21, 2008 14 years ago huh? So you worked there when you were 14 yrs old????? Lol, PWNED Josh. Quote Link to comment Share on other sites More sharing options...
Buck531 Posted March 21, 2008 Report Share Posted March 21, 2008 I worked about 105 hours last week and got paid the same as I would 40 hours. Quote Link to comment Share on other sites More sharing options...
Mr. Jones Posted March 21, 2008 Report Share Posted March 21, 2008 I worked about 105 hours last week and got paid the same as I would 40 hours. Welcome to my salaried life. Quote Link to comment Share on other sites More sharing options...
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