Zeppelin Posted October 19, 2012 Report Share Posted October 19, 2012 Not sure if this is the right forum for this, but just wanted to pass on my experience. Went there for an oil change for my daughter's jeep. Mainly because they had a coupon for an oil change, lube, and tire rotation for $21.95, and I felt too lazy to do it myself. Well, of course, the first thing I got was a call about several things that they said needed replaced on the jeep. 3 out of 4 of the ball joints, and the front pinion seal. They could get right on it, of course, and the things were so bad they wouldn't drive the vehicle without replacing them. Told them to just do the oil change for now. Picked the jeep up, and brought it home. Jacked it up to check the ball joints and pinion seal myself. Pinion seal was leaking a little, and there WAS a little play in the ball joints. Nothing like what they were saying, but I am getting them replaced. And for $350 less than their estimate to do it. But here's my main beef. While I was under the car, I noticed, while checking the ball joints, that they did not grease ANYTHING. Upper ball joints have fittings, as do some other front steering parts. None were touched. Also, they did not rotate the tires. There was no evidence on any of the lug nuts that they had been removed. Then there was the oil plug. I noticed a drip of oil coming from the oil plug. I got a box wrench and, no shit, the oil plug was only snugged hand tight. I got a full turn out of the oil plug to tighten it up properly. Lesson learned. Definitely a shop to steer clear of. 1 Quote Link to comment Share on other sites More sharing options...
Rocky31186 Posted October 19, 2012 Report Share Posted October 19, 2012 Lesson learned, to not be lazy and do your own work? Quote Link to comment Share on other sites More sharing options...
AWW$HEEET Posted October 19, 2012 Report Share Posted October 19, 2012 my life motto: never rely on anyone, and if you want it done right, do it yourself. Quote Link to comment Share on other sites More sharing options...
Mr. Jones Posted October 19, 2012 Report Share Posted October 19, 2012 "Mr Tire" wasn't a great place to have car work done? Never saw that coming. Quote Link to comment Share on other sites More sharing options...
KennyFKINPowerz Posted October 19, 2012 Report Share Posted October 19, 2012 "Mr Tire" wasn't a great place to have car work done? Never saw that coming. +11111111111 Quote Link to comment Share on other sites More sharing options...
criitter7 Posted October 20, 2012 Report Share Posted October 20, 2012 I worked for a mr tire for a minute, it's a big of a joke as it sounds Quote Link to comment Share on other sites More sharing options...
adamgh81 Posted October 21, 2012 Report Share Posted October 21, 2012 I've delt with them on a negative note as well for a "free" tire plug with a coupon. I dropped the wheel/tire off, off the vehicle, and they said it would be an hour. 1.5 hrs later I stopped by to pick it up, it was still sitting in the waiting area where I left it, not even touched. I told them I understood if they didn't have time since it was a free plug, I'd go elsewhere. They got defensive and said "we're doing you a favor for free." I picked it up untouched and took it across the street and Firestone plugged it for free in 10 mins, I've done other business with Firestone and told them I won't be going back to Mr. Tire even if it is free. Quote Link to comment Share on other sites More sharing options...
Green Bastard Posted October 21, 2012 Report Share Posted October 21, 2012 I've delt with them on a negative note as well for a "free" tire plug with a coupon. I dropped the wheel/tire off, off the vehicle, and they said it would be an hour. 1.5 hrs later I stopped by to pick it up, it was still sitting in the waiting area where I left it, not even touched. I told them I understood if they didn't have time since it was a free plug, I'd go elsewhere. They got defensive and said "we're doing you a favor for free." I picked it up untouched and took it across the street and Firestone plugged it for free in 10 mins, I've done other business with Firestone and told them I won't be going back to Mr. Tire even if it is free. That's pretty bad when they can't even give away services. Quote Link to comment Share on other sites More sharing options...
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