carl1647545492 Posted December 2, 2019 Report Share Posted December 2, 2019 About a month ago I walked into HF and snagged my jacket on their sign.I wouldn't have thought anything about it other than it tore a nice little rip in the arm enough that if it was skin would have cut and drawn blood. Did their claim process to be told today by them that, "one of our employees said that you were careless walking into the store" I was not doing cartwheels and backflips but whatever dude. Discuss Quote Link to comment Share on other sites More sharing options...
Cordell Posted December 2, 2019 Report Share Posted December 2, 2019 Why were you so careless? I mean damn man there were sharp edges around and stuff. Quote Link to comment Share on other sites More sharing options...
Mensan Posted December 2, 2019 Report Share Posted December 2, 2019 About a month ago I walked into HF and snagged my jacket on their sign.I wouldn't have thought anything about it other than it tore a nice little rip in the arm enough that if it was skin would have cut and drawn blood. Did their claim process to be told today by them that, "one of our employees said that you were careless walking into the store" I was not doing cartwheels and backflips but whatever dude. Discuss All claims are denied at first, to weed out potential fraud. Push back, ask for details, ensure them that you aren't after a big settlement (at this time), just your jacket paid for, which wouldn't be necessary had you not walked into their store that day. Pressure gets claims rectified. Quote Link to comment Share on other sites More sharing options...
Otis Nice Posted December 2, 2019 Report Share Posted December 2, 2019 Did they have signs clearly posted stating it was a No Bumping Into Signs Zone? Quote Link to comment Share on other sites More sharing options...
2 Sweet Posted December 2, 2019 Report Share Posted December 2, 2019 Yeah, I would ask them to elaborate on what the employee witnessed that they consider "careless". Like they have an employee who is always staring at the door watching every customer's mannerisms as they enter the building..... Quote Link to comment Share on other sites More sharing options...
cstmg8 Posted December 2, 2019 Report Share Posted December 2, 2019 BS, just like any insurance claim, never take the first offer. I'd definitely push back in a professional and courteous manner and see what the response is. Please define walking wrecklesly, lol Sent from my Pixel 3 XL using Tapatalk Quote Link to comment Share on other sites More sharing options...
nurkvinny Posted December 3, 2019 Report Share Posted December 3, 2019 What everyone else said. It's free to deny your claim to start with. Quote Link to comment Share on other sites More sharing options...
ODoyle Posted December 3, 2019 Report Share Posted December 3, 2019 All claims are denied at first, to weed out potential fraud. Push back, ask for details. Pressure gets claims rectified. Quoted for Truth. Quote Link to comment Share on other sites More sharing options...
10phone2 Posted December 3, 2019 Report Share Posted December 3, 2019 im sure kerry can give more insight as what to do going forward. Quote Link to comment Share on other sites More sharing options...
Geeto67 Posted December 3, 2019 Report Share Posted December 3, 2019 Pretty much what I would say has already been said. Any claims process will have an appeal process, it may be hidden in the fine print of the paperwork but it's there. Figure out how to appeal the decision and follow their protocols. Quote Link to comment Share on other sites More sharing options...
carl1647545492 Posted December 3, 2019 Author Report Share Posted December 3, 2019 Thanks for the feedback chaps, I will appeal. Stupid question,do you find the paperwork or link to it on their website? or? Cheers. Quote Link to comment Share on other sites More sharing options...
Geeto67 Posted December 3, 2019 Report Share Posted December 3, 2019 Thanks for the feedback chaps, I will appeal. Stupid question,do you find the paperwork or link to it on their website? or? Cheers. how did they notify you that the claim was denied? if it was by email or letter it might have the process or contact spelled out on that. if not, just call the customer service help line and ask. Quote Link to comment Share on other sites More sharing options...
carl1647545492 Posted December 3, 2019 Author Report Share Posted December 3, 2019 Via phone. I just emailed him to send the appropriate paperwork after not seeing it poking around on their site. Quote Link to comment Share on other sites More sharing options...
Geeesammy Posted December 4, 2019 Report Share Posted December 4, 2019 lol they have attorneys sitting around all day to fuck with you and fight it in court, the retainer fee will cost more than the jacket for you quit buying expensive shit and move on Quote Link to comment Share on other sites More sharing options...
2 Sweet Posted December 4, 2019 Report Share Posted December 4, 2019 lol they have attorneys sitting around all day to fuck with you and fight it in court, the retainer fee will cost more than the jacket for you quit buying expensive shit and move on Terrible advice. You really think Harbor Freight would fight him in court over this? Only a cuck would "move on" so easily after the initial rebuff. It'll probably take about 5 minutes of effort from him to push back and get his claim approved. Quote Link to comment Share on other sites More sharing options...
Gergwheel1647545492 Posted December 4, 2019 Report Share Posted December 4, 2019 quit buying expensive shit and move on :lolguy: worst advice ever!!! Quote Link to comment Share on other sites More sharing options...
RC K9 Posted December 4, 2019 Report Share Posted December 4, 2019 I'd like to see the CCTV footage showing you being careless. Quote Link to comment Share on other sites More sharing options...
iwashmycar Posted December 4, 2019 Report Share Posted December 4, 2019 I'd like to see the CCTV footage showing you being careless. Quote Link to comment Share on other sites More sharing options...
carl1647545492 Posted December 4, 2019 Author Report Share Posted December 4, 2019 LOL wtf he on? lol they have attorneys sitting around all day to fuck with you and fight it in court, the retainer fee will cost more than the jacket for you quit buying expensive shit and move on Its a 10 yr old Columbia jacket not too spendy point is its my fav one to wear and some dipshit ruined it with a wehavespecialsatharbourfreighdontuknow sign. Quote Link to comment Share on other sites More sharing options...
Trouble Maker Posted December 4, 2019 Report Share Posted December 4, 2019 Why are your trying to ruin that stores quarter Carl? Quote Link to comment Share on other sites More sharing options...
carl1647545492 Posted December 4, 2019 Author Report Share Posted December 4, 2019 They gotta get with the woke kids program,not ruin customers stuffs they being from California and all. Quote Link to comment Share on other sites More sharing options...
Mojoe Posted December 5, 2019 Report Share Posted December 5, 2019 Here's what you do. Have Robin change her name to "Karen and tell her to cut her hair short. Send her in there to talk to the manager. Make sure she has a Starbuck drink in hand. Quote Link to comment Share on other sites More sharing options...
carl1647545492 Posted December 5, 2019 Author Report Share Posted December 5, 2019 Naa she's not a Karen she drives a Pilot. Quote Link to comment Share on other sites More sharing options...
wagner Posted December 5, 2019 Report Share Posted December 5, 2019 I find that starting the conversation with "listen mother fucker I'm not afraid to go back to prison" helps in situations like this... Seriously doe, just fight their BS lawyer stuff and they will submit. Quote Link to comment Share on other sites More sharing options...
10phone2 Posted December 5, 2019 Report Share Posted December 5, 2019 is it possible that CRV's are Karens training program to get a Pilot if they hit karen level 10. Quote Link to comment Share on other sites More sharing options...
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