jporter12 Posted August 29, 2009 Report Share Posted August 29, 2009 I'm hesitant to throw them (Hinds) under the bus right off, because I haven't actually dealt with them, but the few times I have been in there I felt less than welcome. One time I was in there with a friend to order and pay for a part, and they weren't any better when he was giving them money.On another note, I do understand that things don't go perfect all the time. I turn wrenches for a living, and I am not perfect. I do my best to get things back together the way they were from the factory, unless there's something wrong with the way they were (it happens) and try to get it right the first time. This IS coming on the heels of a bad week where I had to completely redo a transmission overhaul due to a simple mistake, but I don't think that will ever happen again, as I will remember this situation for a really long time (forever?) and always double check which way each thrust bearing goes! Quote Link to comment Share on other sites More sharing options...
Zorro Posted August 29, 2009 Author Report Share Posted August 29, 2009 bahhhhh haha nice...you should have told her that you had to make extra trips to hinds because people don't know how to inspect their work, so $40 on $60 boots that are broken was a generous offer on your part. customer service...customer service...customer service. It baffles me how folks at the dealerships just shrug their shoulders when parts don't get put back on correctly or period...especially motorcycle parts! With that being said Zorro, wouldn't you rather figure out how to fix your own bike knowing what you set out to do was actually done (and done with care) than drop it off at some shop that could careless whether your bike sat in oil, brake bolts weren't tightened all of the way or pins and parts not put on correctly? I never worked on any vehicles before I got my motorcycle, but a friend of mine always said, "don't touch my bike." I guess he had a valid point, even though in his context he may have been a little obsessive...Yeah, I would like to figure out how to do everything. I'm gaining confidence when it comes to doing maintenance. But replying to Rusty...i will bring the bike that many times until they make everything correct.after warranty is over ,take the bike somewhere else.i use different shop for work on my bikes,and for warranty stuff ducati.I paid for a maintenance package when I purchased my bike. I tried wrenching on my first bike and did ok. When I just purchased my R1, I figured I didn't want to screw up a brand new bike...so I bought the service agreement - All service up to 40k is paid for. Seemed like a good deal...if and only if the shop is good.the sevice warranty is from dealer,or yamaha?The service warranty is from HPM (not sure what that means). 1-800-526-8678I don't trust shops. I get my bike after my wreck back next week.I'll get it home and go all over it tightening bolts and shit. Plastics, brake lever, bar end, wheels, oil, etc....That hour it will take me will give me 100% good piece of mind when I'm riding it knowing I checked all bolts and parts.I should probably do the same. I'm lazy at times and probably put a little too much faith in these "professional" mechanics. Quote Link to comment Share on other sites More sharing options...
chrisknight Posted August 29, 2009 Report Share Posted August 29, 2009 I have to say that I am pissed at Hinds, again. I have given hinds many chances and they always fu@k something up. I personally have 4 or 5 bad stories. My buddy has worse ones. From the parts counter to the shop, these people cant get their sh1t together.I haven't been riding lately and just noticed yesterday that the right/rear bolt that holds the upper plastic was in cockeyed. I gently backed it out and tried to screw it in straight to the welded in nut on the frame. Stripped. I backed it out and metal filings came out with it. Man I was pissed since they had it off to do a recall on my bike about a month ago, and replace a coolant hose. In fact, I was double pissed because they didn't fill the coolant back up and the overflow was bone dry. I noticed it and saw the bolt at the same time...Pissed again. Eff Hinds, again. Quote Link to comment Share on other sites More sharing options...
kawi kid Posted August 29, 2009 Report Share Posted August 29, 2009 this would be the reason i do all my own work Quote Link to comment Share on other sites More sharing options...
gsxrnurse Posted August 31, 2009 Report Share Posted August 31, 2009 In fact, I was double pissedDouble pissed! That is a great term, I like it. Quote Link to comment Share on other sites More sharing options...
bigbluebird Posted August 31, 2009 Report Share Posted August 31, 2009 HPM is the hinds plan not Yamaha's Quote Link to comment Share on other sites More sharing options...
35RFTW Posted September 2, 2009 Report Share Posted September 2, 2009 Anyone hear about them no longer being a Triumph dealer? We called last week and ordered some Triumph parts and then called for an update today and they said they are no longer a Triumph dealer and had nothing on order with them:dunno: Quote Link to comment Share on other sites More sharing options...
RSVDon Posted September 2, 2009 Report Share Posted September 2, 2009 Good, I hope Aprilia drops them too. Hinds doesn't deserve either brand. The one time I was in there the customer service was garbage, I was lied to on a part quote, and the sales people wouldn't even look at me as I checked out a few bikes. Quote Link to comment Share on other sites More sharing options...
35RFTW Posted September 2, 2009 Report Share Posted September 2, 2009 After a little more digging, Suzuki is gone as well. Wonder what is going on there? Quote Link to comment Share on other sites More sharing options...
jporter12 Posted September 2, 2009 Report Share Posted September 2, 2009 After a little more digging, Suzuki is gone as well. Wonder what is going on there?Going like the Titanic? Quote Link to comment Share on other sites More sharing options...
bigbluebird Posted September 2, 2009 Report Share Posted September 2, 2009 :D:popcorn: Quote Link to comment Share on other sites More sharing options...
st11al Posted September 3, 2009 Report Share Posted September 3, 2009 Large trucks there yesterday & today loading up bikes, anybody know whats up? Quote Link to comment Share on other sites More sharing options...
Disclaimer Posted September 3, 2009 Report Share Posted September 3, 2009 All your bikes are belong to us Quote Link to comment Share on other sites More sharing options...
V4junkie Posted September 3, 2009 Report Share Posted September 3, 2009 (edited) Large trucks there yesterday & today loading up bikes, anybody know whats up?That's what happens when you cross Ohio Riders edit: their site does say something about a new facility. Probably move related. Edited September 3, 2009 by V4junkie Quote Link to comment Share on other sites More sharing options...
SWing'R Posted September 3, 2009 Report Share Posted September 3, 2009 Large trucks there yesterday & today loading up bikes, anybody know whats up?I think they've closed up shop. Someone I talked to yesterday said his son used to work there and that they closed up. Quote Link to comment Share on other sites More sharing options...
Zach Posted September 3, 2009 Report Share Posted September 3, 2009 Couldn't have happened to a nicer set of people... Quote Link to comment Share on other sites More sharing options...
Fonzie Posted September 4, 2009 Report Share Posted September 4, 2009 Anyone hear about them no longer being a Triumph dealer? We called last week and ordered some Triumph parts and then called for an update today and they said they are no longer a Triumph dealer and had nothing on order with them:dunno: God forbid they call you themselves & tell you this Justin, instead of you only finding out about it because YOU followed up on it Good customer service...... Some people just DON'T get it Quote Link to comment Share on other sites More sharing options...
jbot Posted September 4, 2009 Report Share Posted September 4, 2009 walker told me hinds gave me aids. Quote Link to comment Share on other sites More sharing options...
Zach Posted September 4, 2009 Report Share Posted September 4, 2009 "50% off storewide" is what their billboard says right now. Quote Link to comment Share on other sites More sharing options...
Zorro Posted September 4, 2009 Author Report Share Posted September 4, 2009 "50% off storewide" is what their billboard says right now.Bikes, tires, and chemicals not included in that. At least they weren't when I was there last week.You basically have about 100 older helmets to choose from and a few jackets. I have no clue as to what's going on at that place... Quote Link to comment Share on other sites More sharing options...
jblosser Posted September 4, 2009 Report Share Posted September 4, 2009 Guess they took it seriously: Quote Link to comment Share on other sites More sharing options...
Moto-Brian Posted September 4, 2009 Report Share Posted September 4, 2009 Hmmmm... Wonder if Jeff is going to rip my ass a new one for forseeing the future... Maybe my sources weren't wrong afterall, huh?What is also funny is that some of his guys believed he was well set with money and was going to be around a LOOOONG time...What do I know, I live in the poverty stricked town of Mt. Gilead... Quote Link to comment Share on other sites More sharing options...
35RFTW Posted September 4, 2009 Report Share Posted September 4, 2009 That's what happens when you cross Ohio Riders edit: their site does say something about a new facility. Probably move related.Their site has not been updated in wuite some time. The "new" facility is something they have been after for a while, but I heard they lost funding for it. I talked to someone that went by there the other day and was told all they had in there is about 10 Kawasaki's, couple Polaris quads, and a few used bikes. Not even 1 yamaha was seen. Maybe they are gone as well. They told the guy that they were "reducing their inventory". Time will tell I am sure. Quote Link to comment Share on other sites More sharing options...
bigbluebird Posted September 4, 2009 Report Share Posted September 4, 2009 i am not going to say anything till there is plywood on the windows, but maybe the fact that i told at least one person what happened to me at every bike night, poker run, rally that i have been to since i found that rodent nest in my bike actually made a difference. i have my fingers crossed that they are not just playing possum until the economy turns around. Quote Link to comment Share on other sites More sharing options...
jnor Posted September 5, 2009 Report Share Posted September 5, 2009 It says on Hinds website today that they are open for busniess............so much for "rumors"............. Quote Link to comment Share on other sites More sharing options...
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