Jst2fst Posted August 16, 2012 Report Share Posted August 16, 2012 I need help in getting a customer service number for Motocentric. All I get is a email form that they don't reply too. I've gotta send in some luggage for warranty work and can't get a reply or find their number. Thanks for any help Quote Link to comment Share on other sites More sharing options...
jbot Posted August 16, 2012 Report Share Posted August 16, 2012 get a hold of them on facebook, twitter, or whatever. tell them you've been emailing but no response and dont have a phone number for them. i'd start with a private message type of thing, and if they dont respond, then paste it on their public wall/board Quote Link to comment Share on other sites More sharing options...
Jst2fst Posted August 16, 2012 Author Report Share Posted August 16, 2012 Thanks I'll get on that Quote Link to comment Share on other sites More sharing options...
Jst2fst Posted August 16, 2012 Author Report Share Posted August 16, 2012 Ok, so i posted on their Facebook page they don't have a pm. My post was deleted right after I posted it. So I'm back to square one pissed off and with damaged goods. Quote Link to comment Share on other sites More sharing options...
TheBrown57 Posted August 16, 2012 Report Share Posted August 16, 2012 Time for OR to blow up there FB page?:evil: Quote Link to comment Share on other sites More sharing options...
Jst2fst Posted August 16, 2012 Author Report Share Posted August 16, 2012 Time for OR to blow up there FB page?:evil:Go for it be my guest Quote Link to comment Share on other sites More sharing options...
r1crusher Posted August 16, 2012 Report Share Posted August 16, 2012 Okay, I did some searching starting with the website. It's hosted in Texas so that was a dead end. I search for the company in Texas since that's where the site was hosted but nothing. I finally decided to do a trademark search to see if anything was filed and sure enough it was. The problem is, it's listed owner is in Hong Kong, China.Here's the information on the trademark for Motocentric:Word Mark MOTOCENTRICGoods and Services IC 012. US 019 021 023 031 035 044. G & S: Fitted motorcycle covers; Motorcycle bags, namely, tank bags, saddle bags, sissy bar bags and tail bags. FIRST USE: 20100800. FIRST USE IN COMMERCE: 20100800Standard Characters Claimed Mark Drawing Code (4) STANDARD CHARACTER MARKSerial Number 77894250Filing Date December 16, 2009Current Basis 1AOriginal Filing Basis 1BPublished for Opposition May 4, 2010Registration Number 3938789Registration Date March 29, 2011Owner (REGISTRANT) APOLLO INDUSTRIES LIMITED LIMITED LIABILITY COMPANY HONG KONG Far East Consortium Bldg 121 Des Voeux Rd Central Init 3A 20/F Hangzhou HONG KONGAttorney of Record XAVIER MORALESType of Mark TRADEMARKRegister PRINCIPALLive/Dead Indicator LIVE Quote Link to comment Share on other sites More sharing options...
Jst2fst Posted August 16, 2012 Author Report Share Posted August 16, 2012 Okay, I did some searching starting with the website. It's hosted in Texas so that was a dead end. I search for the company in Texas since that's where the site was hosted but nothing. I finally decided to do a trademark search to see if anything was filed and sure enough it was. The problem is, it's listed owner is in Hong Kong, China.Here's the information on the trademark for Motocentric:Word Mark MOTOCENTRICGoods and Services IC 012. US 019 021 023 031 035 044. G & S: Fitted motorcycle covers; Motorcycle bags, namely, tank bags, saddle bags, sissy bar bags and tail bags. FIRST USE: 20100800. FIRST USE IN COMMERCE: 20100800Standard Characters Claimed Mark Drawing Code (4) STANDARD CHARACTER MARKSerial Number 77894250Filing Date December 16, 2009Current Basis 1AOriginal Filing Basis 1BPublished for Opposition May 4, 2010Registration Number 3938789Registration Date March 29, 2011Owner (REGISTRANT) APOLLO INDUSTRIES LIMITED LIMITED LIABILITY COMPANY HONG KONG Far East Consortium Bldg 121 Des Voeux Rd Central Init 3A 20/F Hangzhou HONG KONGAttorney of Record XAVIER MORALESType of Mark TRADEMARKRegister PRINCIPALLive/Dead Indicator LIVEWell damn that's well above my tech savy-ness thanks for the info as well. Sucks that they didn't reply to my email over a month ago for something simple. Quote Link to comment Share on other sites More sharing options...
jbot Posted August 16, 2012 Report Share Posted August 16, 2012 if they update their twitter regularly, try that. i dunno if they can delete that, and i do know you can directly message them their instead of a public post. from what they did with your facebook post, it sounds like they're trying to duck you, unless it was very inflammatory. Quote Link to comment Share on other sites More sharing options...
r1crusher Posted August 16, 2012 Report Share Posted August 16, 2012 You could try contacting one of their distributors: O'NEAL DISTRIBUTING INC. or DIRECTLINE DISTRIBUTING LLC. Quote Link to comment Share on other sites More sharing options...
TheBrown57 Posted August 16, 2012 Report Share Posted August 16, 2012 I'm having fun :evil: Quote Link to comment Share on other sites More sharing options...
Jst2fst Posted August 16, 2012 Author Report Share Posted August 16, 2012 I'm having fun :evil:What did you do? Quote Link to comment Share on other sites More sharing options...
TheBrown57 Posted August 16, 2012 Report Share Posted August 16, 2012 Spammed the page Quote Link to comment Share on other sites More sharing options...
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