I bought this at Schiets with my bike. That was 2 weeks ago. When I bought it...the battery was already plugged into the equipment (which I find strange ...since Chatter Box doesn't recommend this.) It never worked from the day I had it. Schiets says to contact Chatter Box. We are going to try LP's battery to see if it is the battery or the system. Iceman, from Schiets, told me that Chatter Box had a bad batch of batteries....hmmmmm? I think I might research this online. Has anyone else had this problem?