OK:
1) Leave the name calling and personal bashing alone. This is concerning a business and a customer. Jim, please refrain from making the unnecessary comments, just post your side of the facts.
2) This should be between Jim and IPS ONLY! No one else should be stirring the pot, making rude comments, etc.
3) If someone else had an issue with a business, make your own thread. Allow the customer and business to share their points without the other clutter.
4) The parties involved need to run through this like adults. CR is not the place for a war, contrary to popular belief.
I'm deleting ALL posts by other people other than Jim and the employees of IPS. Stay out of this thread unless you're directly involved. I'm not stating this again.