OK first off, DJ this is not directed to you personally in any way shape or form.
Ok so here at work they Verizon had a display for the day for setting up service. They had all the popular phones out and different contracts available. So I go up to the guy asking about the razor andask what it would cost to replace my current phone for a razor. $266 I will have to pay full price for the phone and I am a existing customer. Now get this if I cancel my current plan it will cost me $175 then to set up the a new account I would get the phone for free and it would cost me $35 orf 40 for the account setup since I'm a NW employee. So at most $220 after taxes. So tell what sence does that make? NONE!!! You would think tha since I am a existing customer they would want to to spend my money with them and try to keep me happy as a customer. nope and the sales rep was like sorry nothing we can do about it.
Now I know that verizon is out to make money and they aren't going to just give me shit because i want to upgrade. but it would make sence as a company to offer the product your selling at a discount to existing customer when that very same product is free for a new customer.
[rant/]