The reason the service manager was not there today was because all germain dealership managers had a meeting today, sorry for the inconvenience.
If there is one thing the Germain company is good at, its service. I know from personal experience, I see it everyday. Now I have never been to the nissan dealership but it is still a Germain and they still care about the customer. All I can say is keep a cool head and speak to the service manager, if you are a good customer they will bend over backwards for you, but if your an asshole they will be skeptical to do any favors for you.
As far as the validity of the service they say your car needs, I dont know, but I've never seen them make stuff up at my work.
[ 24. May 2005, 09:07 PM: Message edited by: Powered By Geo ]