Thats pretty much what they did to me, but without specifically telling me. I did get my interest rates lowered after I called and asked if there was anything they could do because of the mistake. Taxes raised my mortgage by $150 over the last 5 years.. I'm back to what it was originally. I guess there is one good thing that came from it.
There are specific options offered at signing to help with loss of jobs, death, etc. I paid for it, why not use it?? Especially with temporarily losing $2000 in income. Theres a big difference between being late and having deferred payments. My wife works with me now so we dont have to worry about her getting laid off for a while.