READ THIS ASAP IF YOU NEED A NEW PHONE FROM VERIZON!
If you return your phone under WARRANTY 3 times each with in a month of receiving it, you will be eligible for a free upgraded version of your phone, or you can pay the difference of a phone of your choice.
I have gone through 5 phones, the lgvx8600 3 times, and I'm on my second 8700 which was upgraded for free. This is all in under a year. Just be sure you have warranty on your phone. And if you have to, use an excuse that it randomly turns off on you. Remember, when you are at corporate offices, start bitching, ask for the manager, and then bitch some more. Bitching always gets you what you want, especially if you threaten to talk to anyone higher than the manager at a STORE.
Ask if you can purchase an extended warranty for 2 dollars, or, use insurance. It's 5 dollars a month, just break it 3 or for times and you are good.