This will be somewhat of a four-for-one review as I blanked to write one up the first go around.
1/2. Although I was not a direct customer I was a middleman between Jordan and my GF's parents as they were trying to sell off two Fusions they had and weren't having much luck at the price point they had them at, I reached out to Jordan, after a few quick texts he determined he was interested in both at a very fair and competitive price, smooth transaction, got the cars out there, check in hand, awesome customer service, literally as good as it can get.
3. Back in March or so I bought 2002 Sierra 2500HD from Jordan, I needed a truck at the time and my plans then were vastly different from now. I saw it on his site, another few quick texts and I was on my way out to grab it. Long story short I had a few major issues with it shortly after purchase, both of which Jordan went above and beyond with to keep me satisfied with the truck. Again, great customer experience and VERY competitive pricing that can basically be unrivaled.
4. Around July I decided that playing race car with a truck and trailer would be more money than I would enjoy spending, so I started to toss around the idea of ditching my truck as I wouldn't be needing it (or it's 6mpg). I had pestered Jordan about pricing on numerous vehicles and if he thought he would be able to locate them and if so, would they be within what I was willing to pay. A few months of this went by, and I finally settled on what I wanted. Initially he had a Jetta on his lot that was exactly what I wanted, some factory powertrain warranty left, but not exactly all of it. I spent a few days debating it, then it sold shortly before I contacted him about it . He said he'd be getting another one ASAP, and sure enough, within a week or so one was back on his lot. He contacted me on a Sunday, and the following Saturday I was driving back home from Cambridge with a smoking deal on a 2015 Jetta SE and no more truck.
Literally can't thank Jordan and his team enough, I work 7-5 M-F so going to look at cars during the week with my school schedule is impossible for me and usually the weekend is filled with no shortage of either hawkish salesman or tire kickers at any dealership making customer service a nightmare. Throughout my experiences with Jordan, the amount of promptness he displays has not only been greatly appreciated, but really puts you at ease through the entire process with no pressure. I personally like dealing with someone via text (yeah, "damn millennial" me) than go in an haggle for hours and still walk out feeling taken.
Oh, another great part is the hour drive back to Columbus. For me it was awesome, love being able to go drive the car I just bought for an hour of smiles.
I'll never be going anywhere else. Thanks again Jordan!