No, not the same guy but same website. Yeah no paperwork, but he did refund my money in cash, as I had to pay in cash. He tried to blame the dirt and dog hair on my garage that is only 5 years old and kept almost spotless. And again, we don't own a dog, and he brought one along. He also left bubbles of glue under the tint that in 30+ days never went away. I've used 3 companies to do several cars, Quality, Tint Dude, and Performance Auto Spa. Will never use the tint dude again. His work was the only one I have seen have imperfections.
With Performance Auto Spa, the owner called me as I scheduled a month in advance my appointment, in march, I wanted it to be warmer so I booked at the end of April I believe. Anyway the owner called me the Thursday before my Saturday appointment to say he had to cancel as his guy quit. He said he understood if I would decide to go somewhere else. I said I could wait and if he hired someone to give me a call to reschedule. He called about 2 weeks later and I made an appointment. So the new guy did my car and I am very happy with my tint. I was a bit disappointed that they didn't discount the job as I stayed loyal and waited.