I have been back and forth on Iron Pony.. the good: biggest in stock inventory period friendly knowledgeable staff huge closeout selection HUUUUUUGE helmet selection the bad: prices on current items always at msrp sometimes certain things not in stock (so you still have to wait for parts some times) very low inventory of race gear (track suits, pucks, back protectors) i completely understand the fact that they have overhead on sales people, building, lights, heat, a/c, etc. thats alot of bills to cover. buuut, they could discount some stuff to MAP pricing. there is retail and MAP pricing. Map pricing really isnt that much cheaper than Retail, but it will give the customers they are loosing a bit more reason to want to buy from them. IRon Pony isnt going anywhere, its the only place you can go get something you need in a hurry right at that moment. i enjoy going there and shooting the shit with derek, and he has helped me alot down there, as well as some other staff there. in this society everyone wants a deal, and for anyone to say they would rather pay 10 - 20 % more for an item plus tax just to support pony is a liar. if its something i can wait for, i call riders discount, or have used motorcyclesuperstore.com but i have spent my fair share of thousands of dollars at Pony as well. i know how hard it is to compete with online companies and how much of an advantage they have over local places. keep up what your doing Iron Pony, and maybe give the customers your loosing a reason to shop with you. Ill be a Pony customer for a long time, they are jsut to convenient!