I told this story once before, but I had a customer who religiously bitched about the price of the fuel i delivered. Well one day I had enough so as he is bitching I take the invoice back and said hold on ill be right back. I went to my semi and scratched off the price theb wrote the same damn price over the scratched out price. Took.it back to him and said now don't tell the boss I did that or its my ass. That was the happiest i have ever seen that man since he thought he was getting the special treatment.