mrs.cos Posted September 8, 2012 Report Share Posted September 8, 2012 (edited) In the ever outpouring of money bleeding from my house this summer.. my 4-5 year old LG Tromm Front washer took a shit this past weekend. Apparently the Bearings int he Direct drive have gone out... Needless to say i am beyond pissed.. :fuuuu::fuuuu: We, of course are out of warranty, and it looks like iits close to $600 to repair. What the fuck happened to appliances lasting 10-15 years? I am so disenfranchised right now. Anyways.. Do we have anyone who does appliance repair full time, that would like some side work? I am VERY close to just buying a craigslist washer for six to eight months and buying one next summer. /sigh **situation resolved** See post #15 for company review Edited October 5, 2012 by damreds Quote Link to comment Share on other sites More sharing options...
carl1647545492 Posted September 8, 2012 Report Share Posted September 8, 2012 Bit off topic but we had a flyer this week from a Sears outlet store and a washer and dryer combo was $599 (a motor in the washer will run 200 bux diy) seemed like a good deal. http://www.searsoutlet.com/d/products.jsp?md=srh_md&stxt=washer+dryer Quote Link to comment Share on other sites More sharing options...
351mach11647545510 Posted September 8, 2012 Report Share Posted September 8, 2012 IMO unless the dishwasher is a $1200+ unit, I wouldn't dump that kind of money into a repair. Quote Link to comment Share on other sites More sharing options...
mrs.cos Posted September 8, 2012 Author Report Share Posted September 8, 2012 Thats just it though, we spent 900 on this thing, i wanted a higher end unit so i wouldnt havr to worry about shit like this.. Its why i am so pissed. They only reason they weren't more is because they wernt stackable and are electric Quote Link to comment Share on other sites More sharing options...
351mach11647545510 Posted September 8, 2012 Report Share Posted September 8, 2012 Unless the labor alone is 4-500ish. Did the guy give you a breakdown on the estimate? Quote Link to comment Share on other sites More sharing options...
mrs.cos Posted September 8, 2012 Author Report Share Posted September 8, 2012 300 in parts 197 in labor + the 80 in diagnostic fee. The general concensous of the repair is summed up here http://m.managemylife.com/mmh/questions/149324-remove-replace-washtub-bearings-lg-tromm-model-wm2277hb-front-load-washer Quote Link to comment Share on other sites More sharing options...
evan9381 Posted September 8, 2012 Report Share Posted September 8, 2012 my best friend works for his parents appiance repair company, but they're in pittsburgh sorry. if he was coming out anytime soon, i'd see if he could lend a hand, but i havent heard when he'll be here next. Quote Link to comment Share on other sites More sharing options...
mrs.cos Posted September 8, 2012 Author Report Share Posted September 8, 2012 Thanks evan.. Quote Link to comment Share on other sites More sharing options...
Forrest Gump 9 Posted September 8, 2012 Report Share Posted September 8, 2012 I also have bad luck with those fucking front load washer. They smell, leak, and take a special HE detergent. My last one crapped out after about five years also. I didn't even bother try to fix it. Just went to low and bought a new top load. It's the new style, kinda like the front load, but top instead. Works amazing!! Best of all, I only paid around $700, not $2k for the damn front load. Quote Link to comment Share on other sites More sharing options...
351mach11647545510 Posted September 8, 2012 Report Share Posted September 8, 2012 I wonder if a new bearing could be used. Quote Link to comment Share on other sites More sharing options...
mrs.cos Posted September 8, 2012 Author Report Share Posted September 8, 2012 Sure! But the issue is getting to the bearing. My dad and i researched videos all day today trying to decide if it was a prjoct he would like to tackle. Ive NEVER seen him shy away from something like this... Until today. :-/ Quote Link to comment Share on other sites More sharing options...
spectragod Posted September 8, 2012 Report Share Posted September 8, 2012 I have had a couple of SNAFU's with my LG's, been repairing them myself as I go, here's a linky to where I have been buying parts. I have also bought refridgerator parts from here as well. http://www.searspartsdirect.com/partsdirect/brands-products/LG-Parts/Washer-Parts Appliance repair board.............. http://appliancejunk.com/forums/index.php?board=5.0 If you have any mechanical ability, this is not beyond you. I used an appliance repair service once(because of warranty), after I saw how that guy operated, I figured anyone could do it. Good luck, let us know what you wind up doing. Quote Link to comment Share on other sites More sharing options...
Mensan Posted September 8, 2012 Report Share Posted September 8, 2012 I ordered several parts through these guys and I would HIGHLY recommend them. The part you described being bad is only $197 through them, you have a husband, right??? http://www.appliancepartspros.com/Appliance-Parts/lg-tub-assembly-outer-item-number-ap4442601.aspx Quote Link to comment Share on other sites More sharing options...
mrs.cos Posted September 8, 2012 Author Report Share Posted September 8, 2012 Nathan doesnt like to "tinker" I do. If this is gonna be repaired, my dad and i will do it. We are under a time constraint as well . Quote Link to comment Share on other sites More sharing options...
mrs.cos Posted October 5, 2012 Author Report Share Posted October 5, 2012 (edited) well its been a stressfull few weeks dealing with this issue. But by god persistance wins. After 3 VERY lengthy phone calls to LG, I got to the RIGHT person. My washer is 3.5 years old. I was not about to pay 600$ for my $1000 washer that is still basicly brand new in the grand scheme of appliances. Finally someone agreed with me. I got the whole damn thing fixed for FREE. Capitol City Appliance repair (which for some reason has terrible reviews but are the only LG certified repair people in Cbus) have been awesome as well. They were the ones who told me to call LG and see if i could get them to replace it. Parts were ordered right before we went to limerock and we were scheduled for repair on Tuesday. They got the parts and installed them, but then the tech came out with a part in his hand and a sad face..... "Ma'am, i have to order you a new motor. Sometimes when the bearings go, water gets through and messes with the motor" My face fell.. " Are you fucking serious?" "yes, but DONT WORRY ITS COVERED!!" :fuckyeah: Anyways.. I have been working over the phone with Terry at Capitol City Appliance and she bribed one of the techs to come back to the shop to pick up my new motor this afternoon and is bringing it over to install it. Normally parts that are delivered in teh afternoon wont be installed till the next day (for me that would been ONE MORE WEEKEND without a washer) So she asked her boss if she could ask one of the techs to come back and get he parts and put them in for me. If you need appliance repair, give them a chance, despite the stupid reviews- the tech has seemed nice and knowledgeable and professional, Customer Service wise, if you need help, talk to Terry, the other girls seemed nice, but didnt really seem to care what my situation was, though were polite. I cant believe how happy i will be to hvae a washer again.. One Month without a washing machine has been a severe annoyance, fortunately my neighbor is amazing and let me use hers the whole time. Edited October 5, 2012 by damreds Quote Link to comment Share on other sites More sharing options...
Buckeye1647545503 Posted October 5, 2012 Report Share Posted October 5, 2012 Good to hear! Quote Link to comment Share on other sites More sharing options...
JaSSon Posted October 5, 2012 Report Share Posted October 5, 2012 Is this review about LG, Capitol City Appliance, or your neighbor? :Gabe: So, LG is a brand to avoid, but their customer service is good? Quote Link to comment Share on other sites More sharing options...
mrs.cos Posted October 5, 2012 Author Report Share Posted October 5, 2012 Is this review about LG, Capitol City Appliance, or your neighbor? :Gabe: So, LG is a brand to avoid, but their customer service is good? I am kind of a LG whore, and was ALMOST done with them, till they repaired everything for free. I wil continue to buy LG. This is the first time i have ever had real issues with thier brand. Quote Link to comment Share on other sites More sharing options...
Trouble Maker Posted October 5, 2012 Report Share Posted October 5, 2012 I'm pretty sure my friends had almost the exact same thing happen to them. Quote Link to comment Share on other sites More sharing options...
TTQ B4U Posted October 6, 2012 Report Share Posted October 6, 2012 I stand by my posts here http://www.columbusracing.com/forums/showpost.php?p=1609268&postcount=14 and am glad we bought the one we did. H.E. Units FTL IMO. +2 on Capital City. I saw the bad reviews too but IMO most are just pissed people venting. I rated them good on Yahoo to help them. Quote Link to comment Share on other sites More sharing options...
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