atomicfusion1647545515 Posted January 8, 2014 Report Share Posted January 8, 2014 Customer Service Rep (Columbus Ohio) DebtHelp, Inc. is looking for qualified Customer Service Representatives for our Columbus Ohio Location. Due to our growth in new client acquisitions we are currently hiring for our Customer Service department. DebtHelp is a Debt Negotiation company that helps consumers handle their unsecured credit card debt. We are located at 1103 Schrock Rd in Columbus Ohio and have been in business since 2006. Duties would include Answering inbound phone calls from clients and making return calls Answering client questions about their debt programs Returning phone calls from clients with questions Changing Payment dates Data entry other duties as needed to ensure customer satisfaction Qualified candidates would Have a good phone voice Be patient and ready to answer questions and help clients Have good computer skills Have good attendance What we offer 1st Shift Schedule No Weekends $12.50/hr to start Medical, Dental, Vision Insurance 401k Program with 100% match to 6% Paid Holidays and Vacations Please respond by forwarding your resume to hiring@debthelpcc.com or you can apply online at http://www.debthelpcc.com/debt-help-job.php Quote Link to comment Share on other sites More sharing options...
atomicfusion1647545515 Posted January 14, 2014 Author Report Share Posted January 14, 2014 still looking Quote Link to comment Share on other sites More sharing options...
Captain_Panic1647545539 Posted January 15, 2014 Report Share Posted January 15, 2014 Any experience needed for this? If not, I would be interested in this for a few months at least. Quote Link to comment Share on other sites More sharing options...
evan9381 Posted January 15, 2014 Report Share Posted January 15, 2014 you guys don't do any sort of actual collections, do you? just the settlement stuff? Quote Link to comment Share on other sites More sharing options...
LPFSTheFett Posted January 15, 2014 Report Share Posted January 15, 2014 Captain, No experience is really needed for the position. We look for someone that is able to learn quickly and has the ability to hold a conversation. We are also looking for long term placement, so if you're more interested in short term, this may not be for you. Evan, for the customer service rep, the most collections they would do is contact clients to notify them their payment NSF'd and to reschedule it. Generally nothing is owed, so it's just a matter of getting their program back on track. Thanks for the responses! Jason Quote Link to comment Share on other sites More sharing options...
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