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Customer Service Rep (Columbus Ohio)

DebtHelp, Inc. is looking for qualified Customer Service Representatives for our Columbus Ohio Location.

Due to our growth in new client acquisitions we are currently hiring for our Customer Service department. DebtHelp is a Debt Negotiation company that helps consumers handle their unsecured credit card debt. We are located at 1103 Schrock Rd in Columbus Ohio and have been in business since 2006.

 

Duties would include

 

Answering inbound phone calls from clients and making return calls

Answering client questions about their debt programs

Returning phone calls from clients with questions

Changing Payment dates

Data entry

other duties as needed to ensure customer satisfaction

 

Qualified candidates would

 

Have a good phone voice

Be patient and ready to answer questions and help clients

Have good computer skills

Have good attendance

 

What we offer

 

1st Shift Schedule

No Weekends

$12.50/hr to start

Medical, Dental, Vision Insurance

401k Program with 100% match to 6%

Paid Holidays and Vacations

 

Please respond by forwarding your resume to hiring@debthelpcc.com or you can apply online at http://www.debthelpcc.com/debt-help-job.php

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Captain, No experience is really needed for the position. We look for someone that is able to learn quickly and has the ability to hold a conversation. We are also looking for long term placement, so if you're more interested in short term, this may not be for you.

 

Evan, for the customer service rep, the most collections they would do is contact clients to notify them their payment NSF'd and to reschedule it. Generally nothing is owed, so it's just a matter of getting their program back on track.

 

Thanks for the responses!

 

Jason

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