lizard i am there with you, just reminding everyone what type of establishment hinds is. but i can say that their service department did but in a battery with the wrong terminals (did not fit the +- cables right) before i bought my bike, they had let the bikes battery go dead on the sales floor (it is an 06 i bought it new with 0 miles on it in 08) i only found this out after i went to a different dealer to have the bike looked over.