Over the weekend, we had a basement candle fire that lit some plastic shelving. Everyone is OK and hardly any water/structural damage, but the SMOKE/SOOT got into everything throughout our entire house, up to the attic: estimates are shocking to me just in cleanup, let alone the clothes/electronics/appliances that are already being written off.
I've had a great relationship with All-Ohio Insurance and my provider is Cincinnati Insurance, but the adjuster is a wierd bird who even the ServiceMaster and construction guys thought had never done a fire case before. I'm worried since she is my "gatekeeper" to our insurance claim, that she might muck stuff up; slow down the process, or not properly cover insured losses.
Looking for anyone with insurance experience - or who has gone through a fire in their home - who can advise me on what I should be wary of to protect my interests in this process. Given sensitivity of details, please feel free to PM me also. Any help is appreciated. Thanks! :thumbup: