Folks, I see a lot of good advice on here. People to call, places to shop, or whatever. Its rare that I cringe when I see people suggest something trying to be helpful. Do not, under any circumstances, utilize the BBB to find or complain about businesses. They are one of the biggest scam artists in America, and its sad that so many good businesses are being bullied for money they shouldn't need to pay.
If you want an example that is closer to car culture, LIC Motorsports, famously of the Underdogs documentary series, has been fighting the BBB for years on this very bullshit. Not sure if you need to be a fan of them to see this or not, I apologize if you do.
http://www.facebook.com/photo.php?fbid=10150367894374540&set=a.228602664539.166160.215407604539&type=3&theater
Unfortunately, Yelp is also just as corrupt.