I’m gonna echo his comments. Two men and a truck relocated me from the Weirton, WV to Charlotte, NC. They had to cut me a check for damages and “lost items” (stuff their people stole) greater than my move cost them. We could see people setting certain things aside and when we queried about it, we were advised they had to pack a certain way. After that we suspected something was up so we documented everything set aside well. Needless to say, those items didn’t make the trip. In the long run it was a battle to get a payout due to the excessive amount of damage and loss.
Edit:
If I can find the paperwork from my move from Dayton to Pittsburgh I’ll let you know. They were Columbus based and they were great, associated with United van lines.