IPS has always taken great care of myself and my vehicle. Here are just a few examples:
- I had a set of injectors sent out through Jeff to have cleaned and flow-tested. It took much longer than expected. Though this was completely out of Jeff's control, he still insisted that the shop cover half the cost.
- My car had been down for 7 months at my house. I finally got everything back together and it would not start. After another month or two of trying, I still could not get it to turn over. This was now only a few days before Spring break, when I had planned on taking the car to South Carolina. Promptly after explaining my situation to the guys at IPS, two of their technicians drove the 20 miles to my house to help fix the problem. 30 minutes later the car was running excellent. The car made the trip flawlessly the next day.
- I was traveling along I-71S when I heard a loud noise from my drivetrain. There was a bad vibration in all gears while accelerating. Within 30 minutes of talking to Jeff on the phone, I had gimped my car over to IPS where 3 people had immediately greeted me outside and started diagnosing my car. The problem was found within a few minutes and fixed in a couple days. This was all done at $1,500 below what the dealer had quoted me.
These are just a few of the times when IPS has helped me immensely. Everything has always been done in a professional, timely, finacially friendly manner. IPS will continue to get all of my business.