I don't remember what my monthly bill is, but I think it's pretty comparable to Paul's. Then again, my family has been with the company since they were called VoiceStream so maybe that has something to do with it. Like others mentioned, coverage is pretty decent in Columbus. It's really sketchy outside of the state though.
Customer service is fantastic, and the main reason I've always stuck with them. Whenever I have an issue with one of my phones, they are really easy to deal with and won't hesitate to get you an upgrade, or replace your phone and extend your warranty for free.