That is fucking awesome!
Well here's my blown out issue.
I called CG to turn back on my service for this year. She asked for the service address, I gave it to her, she said there was no record of this address. We went back and forth on this for 10 minutes, I shit you not. After all this she tells me shes going to put me through to customer service...who the hell was I just talking to? Customer service...
So I get the next lady, and we start the process over again. Give her the address, she states well I dont have that as a service address but as a billing address. Mind you back in the 60's my building had 2 addresses. It sits on the corner of 2 roads. So we get past all this, and she's like umm....well hang on...get off hold. and she tells me there is a dispute on the meter from 2007, from before I was in the building. I said okay what can we do? She said, I had to pay the dispute amount from then. Being its a business, I told her Id pay it, because I need the heat in the building. I asked how much? She said they had to review it to figure that amount out. But Im scheduled for tomorrow(last week) to have the field tech turn it on.
Field tech comes out, test the feed line and building line for leaks before turning the gas on. On his notepad hes got meter readings, from previous reads. He tells me, there is a dispute on the meter, he will have to call his supervisor for approval to turn on the gas. So while Im sitting in the office, he comes in and tells me, because of this dispute from 2007 he has to take the meter, and I will have to call back into the service center to settle the dispute.
I called back in and talked to several people, finally getting an answer that an investigation has to be opened and it will take 48 hours. 48 hours puts us at Saturday of this past weekend. You know they wont be calling me on the weekend.
Yesterday, I get no call, today I got nothing. And of course I was too busy filling up my diesel heater to call them.