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skybus to close?


street pilot

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I wonder what they're gonna do with the new "wing" that Skybus occupied at Port Columbus. They redid that whole area and it looks really nice.

 

I hope JetBlue comes in, or maybe Frontier? Some smaller airline should... :nod:

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I am really glad I didn't buy tickets to Boston a few months ago through them. My wife and I were to head out this weekend for a little vacation. This really does suck, but I am not suprised.

 

I do hope that JetBlue comes back. I only flew on them one time and it was a great flight to JFK and back. Much better than flying into LGA.

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I am really glad I didn't buy tickets to Boston a few months ago through them. My wife and I were to head out this weekend for a little vacation. This really does suck, but I am not suprised.

 

I do hope that JetBlue comes back. I only flew on them one time and it was a great flight to JFK and back. Much better than flying into LGA.

 

JetBlue rocks! I used to fly them to Boston all the time. DirectTV is every seat was killer! Live ESPN made the flight go by so fast.

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I'm a little less upset by losing out on my two trips knowing that tripleGmax has 25 people that were coming to his wedding in two weeks that were flying Skybus that now have to figure out something else.

 

I have family from Florida who are in the same boat (or, airplane) for our wedding. They have already re-booked through Delta for a reasonable price, thankfully.

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Got this email from my father-in-law who works for the Ohio AG. It is from Mark Dann

 

Advice for Skybus Customers from Attorney General Dann

 

Columbus—Ohio Attorney General Marc Dann today offered advice for

consumers affected by the recent shutdown of the Columbus-based

airline, Skybus, Inc.

 

"We will do all we can to assist consumers left stranded by the

collapse of Skybus," Attorney General Dann said. "We will look at all

the facts and cooperate with local and federal prosecutors to

determine if any civil or criminal action should be pursued. In the

meantime, consumers should immediately contact their banks and credit

card providers to try to get their money back."

 

Consumers who paid for undelivered airline tickets by credit card are

protected by the federal Fair Credit Billing Act (FCBA). The law

allows consumers to refuse to pay for credit card "billing errors",

which include undelivered goods or services.

 

To dispute credit card charges, call the toll free number on your

account statement. If your credit provider has a dispute form,

complete it and submit it. Otherwise, send a letter to the address

given for "billing inquiries"—not the address for sending payments.

Under the FCBA, you must submit your dispute in writing within 60 days

after the bill was mailed. Use the attached sample dispute letter as a

guide, and include copies of your receipts and other documents that

support your complaint.

 

Send your letter by certified mail, and request a return receipt. Ask

your credit card company if it accepts the letter by fax, and keep the

fax confirmation page. While the charges are in dispute, you may

withhold payment on the disputed amount.

 

Purchases made by debit card, cash or check do not offer the same

protections as credit card transactions. If you paid with debit card,

cash or check, contact your bank. It may offer you a partial or full

refund as a courtesy, but it is not required by law to do so.

 

Because Skybus filed bankruptcy, the bankruptcy court will gather all

the company's assets and distribute them according to the judge's

orders. Consumers' claims are unsecured debt and will be paid only

after the payment of taxes and secured debt, which is money owed to

creditors, such as oil and credit card companies.

 

Consumers can file complaints about airline services and about the

costs of arranging alternative transportation with the U.S. Department

of Transportation (DOT) online at http://airconsumer.ost.dot.gov, by

phone at 202-366-2220 (TTY 202-366-0511), or by mail to: Aviation

Consumer Protection Division, C-75, U.S. DOT, Washington, D.C. 20590.

 

Consumers also can file complaints with the Ohio Attorney General's

Office for help disputing credit card charges and filing a proof of

claim in bankruptcy court. To file a complaint, visit http://www.ag4ohio.gov

or call 1-877-AG4OHIO (1-877-244-6446).

 

Date

Your Name

Your Address

Your City, State, Zip Code

Your Account Number

Name of Creditor

Billing Inquiries

Address

City, State, Zip Code

Re: Skybus tickets

Dear Sir or Madam:

I am writing to dispute charges in the amount of $______on my account.

The amount is inaccurate because I purchased airline tickets from

Skybus, which has now gone out of business. I am requesting that the

charges be removed from my account and that any finance and other

charges related to the disputed amount be credited as well, and that I

receive an accurate statement.

 

Enclosed are copies of my billing statement which reflects the amount

of my purchase from Skybus, a copy of the confirmation of the

flight reservations, and the announcement from Skybus that they will

not be providing me with the tickets I purchased. Please investigate

this matter to confirm that Skybus will not be providing the tickets,

and deduct these charges from my account as soon as possible.

 

Sincerely,

Your name

cc: Ohio Attorney General

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here is some more info for people trying to get money back from there credit card companies

 

The dispute that you want to put in is called Non-receipt of services. For this type of dispute you have to attempt to resolve it with the merchant first. If you go to their website and it advises you to contact your bank than that counts as your attempt at resolving it with the merchant. The "60 day liability" rule does not apply from the date that you purchased the tickets. It applies from the date that you expected to receive the services. For example, you purchased tickets for Skybus in October 2007 and you were scheduled to depart on May 2nd, 2008. So the 60 day liability would apply from May 2nd. Visa and Mastercard have sent out directives to banks clarifying this position when it comes to bankrupt airlines over the past week. If you called before and were told that you could not dispute these you need to call back and specifically say you want to put a dispute in non-receipt of services for airline tickets that you purchased and the airline is unable to fulfill because they went bankrupt. This should work for Visa/Mastercard. If you speak to someone in Customer service at the bank or Credit card company and they do not want to dispute it for you ask to speak to a supervisor and ask if they are familiar with the non-receipt of services chargeback. I have filed several of these over the last week and a half.

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