copperhead Posted October 25, 2012 Report Share Posted October 25, 2012 Anyone here work in the fraud department, or otherwise know why Chase is cancelling debit cards today? My girlfriend and two of her friends with Chase had their debit cards cancelled today and were told they would get a new card with a new number in 10 days due to suspected fraud. One of them called the fraud department and they refused to say why. Any idea what's going on? Has anyone else had their Chase debit card cancelled today? Could this have anything to do with the Barnes and Noble card skimming that was in the news this week, or is it something else? Quote Link to comment Share on other sites More sharing options...
Gergwheel1647545492 Posted October 25, 2012 Report Share Posted October 25, 2012 I work there and i bank there and i haven't heard/had any issues today. if they go to a branch they can get a card printed there on the spot though, no need to wait 10 days. Quote Link to comment Share on other sites More sharing options...
racerx78 Posted October 25, 2012 Report Share Posted October 25, 2012 I know someone who works in that department but they haven't been to work this week, so i can't ask them. Quote Link to comment Share on other sites More sharing options...
Buck531 Posted October 25, 2012 Report Share Posted October 25, 2012 I work there and i bank there and i haven't heard/had any issues today. if they go to a branch they can get a card printed there on the spot though, no need to wait 10 days. LOLCOPTER When the datacard machine works. You have NO idea how many fail in a given day. It's a hit or miss if the machine is working that day. Don't ask me.. I support the piece of shit machines. :fuuuu: Quote Link to comment Share on other sites More sharing options...
copperhead Posted October 25, 2012 Author Report Share Posted October 25, 2012 ok, so turns out all three of them work at the same place, which just got bought out and is in the process of transferring everything to a new payroll system so they think that was the problem. Nevermind I guess. Quote Link to comment Share on other sites More sharing options...
Trouble Maker Posted October 25, 2012 Report Share Posted October 25, 2012 I work there and i bank there and i haven't heard/had any issues today. if they go to a branch they can get a card printed there on the spot though, no need to wait 10 days. Ya, that's what they will tell you over the phone too. But, at least at 5/3, it's only a debit card and not a 'credit' card. IIRC you can't use a debit card at all POS places right? It's complete BS that you have to wait 10 days or go in to get a card for their fuck up. EDIT: Maybe it's not Chases fault in this case. But I've had 5/3 replace cards more than once with something that was their, or their suppliers fault. Every time same run around, won't tell me what happened. 10 days to get a card. Have to go into all of my bill pay stuff and change numbers. :fuuuu: Hey, maybe since this happens only all of the time you should make your systems more secure. Quote Link to comment Share on other sites More sharing options...
justinwebb Posted October 25, 2012 Report Share Posted October 25, 2012 I work in the fraud dept doing high dollar wires and such, and I hadn't heard of anything lol. Glad you got it all sorted out Quote Link to comment Share on other sites More sharing options...
Gergwheel1647545492 Posted October 25, 2012 Report Share Posted October 25, 2012 i just got a call/text/email saying my card had suspicious activity, sure enough someone had tried to use it in ILL for gas twice.... FML new card time for me. Quote Link to comment Share on other sites More sharing options...
SRTurbo04 Posted October 25, 2012 Report Share Posted October 25, 2012 i just got a call/text/email saying my card had suspicious activity, sure enough someone had tried to use it in ILL for gas twice.... FML new card time for me. your doing it wrong. that sucks used to bank with them, after working with them deceided banking with them would be retarded... Quote Link to comment Share on other sites More sharing options...
justinwebb Posted October 25, 2012 Report Share Posted October 25, 2012 i have a checking account with chase that has had 4 bucks in it for 2 years now lol, never use it Quote Link to comment Share on other sites More sharing options...
evan9381 Posted October 26, 2012 Report Share Posted October 26, 2012 Worked there 7 months, never opened an account. 5/3 has been good to me for almost 20 years. And god damn i feel old being able to say that. Quote Link to comment Share on other sites More sharing options...
Trouble Maker Posted October 26, 2012 Report Share Posted October 26, 2012 Worked there 7 months, never opened an account. 5/3 has been good to me for almost 20 years. And god damn i feel old being able to say that. Quote Link to comment Share on other sites More sharing options...
evan9381 Posted October 26, 2012 Report Share Posted October 26, 2012 Worked there 7 months, never opened an account. 5/3 has been good to me for almost 20 years. And god damn i feel old being able to say that. :fuuuu: god damn phone. Quote Link to comment Share on other sites More sharing options...
Dr. Apex Posted October 26, 2012 Report Share Posted October 26, 2012 Mine was cancelled as well, they claimed my info was "possibly compromised" though there's no suspicious activity on my account and refused to give any more info. Were obviously not being told something. Quote Link to comment Share on other sites More sharing options...
copperhead Posted October 26, 2012 Author Report Share Posted October 26, 2012 Mine was cancelled as well, they claimed my info was "possibly compromised" though there's no suspicious activity on my account and refused to give any more info. Were obviously not being told something. within the last day or so? that's weird, my gf and her friend's all checked their accounts and didn't see any strange charges Quote Link to comment Share on other sites More sharing options...
justinwebb Posted October 26, 2012 Report Share Posted October 26, 2012 it happens all the time, you would be surprised. Just be glad they didnt take anything or more. With all the payment processing centers any one of them could be compromised and a batch of cards will have to be reissued. Doubt it was just chase Quote Link to comment Share on other sites More sharing options...
thorne Posted October 26, 2012 Report Share Posted October 26, 2012 My buddy who uses PNC and is local just had his CC# swiped some how. He never used his card online. Who ever did it even cloned his card and was buying stuff localy. He was able to get one of the stores to agree to give him there CCTV from the day the card was used.... Crazy shit Quote Link to comment Share on other sites More sharing options...
El Karacho1647545492 Posted October 26, 2012 Report Share Posted October 26, 2012 Mine was cancelled as well, they claimed my info was "possibly compromised" though there's no suspicious activity on my account and refused to give any more info. Were obviously not being told something. The B&N skimming is an example of why they do this; in that case, I think it was the FBI that asked them not to release any info regarding the breach so they could try to track down the people without lots of attention. My guess is that Chase or a company that works closely with Chase has been compromised and they're trying to find the source. Quote Link to comment Share on other sites More sharing options...
10phone2 Posted October 26, 2012 Report Share Posted October 26, 2012 The B&N skimming is an example of why they do this; in that case, I think it was the FBI that asked them not to release any info regarding the breach so they could try to track down the people without lots of attention. My guess is that Chase or a company that works closely with Chase has been compromised and they're trying to find the source. your spot on. They were likely informed by a vendor that their systems were hacked. In order to protect the customer and company assets, they automatically closed large number of acct and got new numbers even if no fraudulent activity took place. This rash of closed accts happened right after Barnes and Noble realized their card readers were compromised and I have sneaky feeling the card reader has been hacked in other stores as well. Customers are never informed due to if there are 100k accts that were affected, their is no way to inform everyone in a short time span. It sucks but life moves on. Quote Link to comment Share on other sites More sharing options...
Dr. Apex Posted October 27, 2012 Report Share Posted October 27, 2012 The B&N skimming is an example of why they do this; in that case, I think it was the FBI that asked them not to release any info regarding the breach so they could try to track down the people without lots of attention. My guess is that Chase or a company that works closely with Chase has been compromised and they're trying to find the source. Makes sense, they said they were alerted by the "authorities" but wouldn't say who or for exactly what reason, just my info "might" be compromised. I'm not missing anything so I'm not too worried about for now. Chase contacted me Wednesday about this. Quote Link to comment Share on other sites More sharing options...
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