5thSFG Posted August 8, 2012 Report Share Posted August 8, 2012 (edited) Disclaimers: 1. This is (obviously) my first post. 2. I do not live in Ohio. 3. I realize that Indpendent Motorsports is a sponsor here and has a loyal following. 4. All of the following events occured by email, so this isn't the typical he said/she said rant with no evidence to back it up. With all of that said, here is my experience in purchasing a bike from them: Yesterday, the salesman, Steve W., and I agreed in writing for me to purchase a 2009 BMW K1300S, and for me to wire the funds the next day (i.e., today). His email said that a deposit would hold the bike for three days so that I could wire the money, and that his finance person (Pam) would tell me what she needed for the deposit. Within 27 minutes of Pam's email yesterday, she received all of the requested credit card information from me. However, and even though Pam recieved my credit card information, Independent Motorsports still allowed the bike to be sold later that day on eBay to a third party and at a higher price.Do I think this was a scam to see if the bike would bring a higher price at eBay auction? No. Rather, I suspect that Steve, Pam or someone else neglected to take down the eBay auction after they received my deposit infomration (seems like a disorganized operation). Mistakes happen and I understand that. With that said, Steve's clueless explanation to me and the after the fact "hey, too bad, the other guy was the high bidder on eBay" attitutde is what would make me never do business with them again. I don't want one at this point, but the lack of even an apology or acknowledgment of an "error" on their part was telling. Like I said in my disclaimer, I know and appreciate several members here like them (I did my research on the company BEFORE I made an offer to buy the bike). I have all of this in writing (because everything was done via email), and can supply the emails if anyone doesn't believe me.I am just sharing my opinion and experience with Independent Motorsports, primarily for those who may be on the fence whether to do business with them. I won't ever again. Edited August 8, 2012 by 5thSFG changed 15 minutes to 27 minutes Quote Link to comment Share on other sites More sharing options...
TheBrown57 Posted August 8, 2012 Report Share Posted August 8, 2012 Quote Link to comment Share on other sites More sharing options...
Disclaimer Posted August 8, 2012 Report Share Posted August 8, 2012 All right! This'll fill the entertainment quota for the day. Quote Link to comment Share on other sites More sharing options...
J_Copeland Posted August 8, 2012 Report Share Posted August 8, 2012 This should be a good one !!!! Quote Link to comment Share on other sites More sharing options...
MidgetTodd Posted August 8, 2012 Report Share Posted August 8, 2012 Their following here, IMHO, was due to Justin's leadership and his reputation. Justin is no longer there. I've not met his replacement but I am confident he will not be able to fill the void Justin left. Hope you get your situation resolved and if it is resolved hopefully you will man up and post here that they made it right by you. However there is always 2 sides to every story. Quote Link to comment Share on other sites More sharing options...
5thSFG Posted August 8, 2012 Author Report Share Posted August 8, 2012 I agree about there being two sides to every story (althout facts are facts). I'd love to hear Independent Motorsports' side of the story, and if theirs is in any way different than mine, how the emails and end of auction eBay listings don't speak for themselves (I can send all of that to anyone who thinks I am full of B.S.). If Independent Motorsports were to make this right, then heck yea I would immediately post it here. Quote Link to comment Share on other sites More sharing options...
Jst2fst Posted August 8, 2012 Report Share Posted August 8, 2012 Quote Link to comment Share on other sites More sharing options...
grapesmuggler27 Posted August 8, 2012 Report Share Posted August 8, 2012 So you made a deposit on the bike before the Ebay auction ended correct? Quote Link to comment Share on other sites More sharing options...
5thSFG Posted August 8, 2012 Author Report Share Posted August 8, 2012 Yes, I sent them all of the requested credit card information well in advance of the ebay auction ending. I also offered to make the deposit via paypal, but they told me to give them the credit card info instead. Quote Link to comment Share on other sites More sharing options...
Scruit Posted August 8, 2012 Report Share Posted August 8, 2012 OP: Did you know that the bike was being auctioned? Did you find the bike through a non-ebay source, like an online ad, inventory list at their website etc?Did you get your deposit back?Other than returning your deposit (and apologizing) there's not much left for them to do. Although good customer service demands some kind of consideration for your wasted time, such as $50 store credit for accessories or something. Quote Link to comment Share on other sites More sharing options...
CoolWhip Posted August 8, 2012 Report Share Posted August 8, 2012 In for the other side of the story as well. Quote Link to comment Share on other sites More sharing options...
5thSFG Posted August 8, 2012 Author Report Share Posted August 8, 2012 (edited) Yes, I did know that the bike was being auctioned on ebay (it was listed for sale in several places, i.e. CycleTrader, etc.). I bid on the bike last weekend, but my bid didn't meet the reserve price, so I made contact with Steve on Monday. We reached a deal yesterday. Nothing has posted to my credit card yet - I'm thinking Independent Motorsports already canceled the transaction (the deposit amount was only $250 anyway, so it wouldn't be the end of the world if it showed up). Edited August 8, 2012 by 5thSFG typo Quote Link to comment Share on other sites More sharing options...
5thSFG Posted August 8, 2012 Author Report Share Posted August 8, 2012 Yes, me too. I'd love to hear IM's side of the story. Quote Link to comment Share on other sites More sharing options...
Mojoe Posted August 8, 2012 Report Share Posted August 8, 2012 First of all, that shop hasn't been active on here in quite some time. You want their side, contact them and tell them you're on and here pissed off talking about how the deal when down.You're in Florida and don't like how your online deal didn't work for you with a shop local to us. Let me tell you about how much Disney land sucks and then you go hold a grudge for me. OK? Quote Link to comment Share on other sites More sharing options...
madcat6183 Posted August 8, 2012 Report Share Posted August 8, 2012 This could be interesting, I have some stuff to post, but I want to see if there's any response by dealer first. Quote Link to comment Share on other sites More sharing options...
5thSFG Posted August 8, 2012 Author Report Share Posted August 8, 2012 Mojoe: Disneyland is in California. 3 Quote Link to comment Share on other sites More sharing options...
DTM Brian Posted August 8, 2012 Report Share Posted August 8, 2012 Mojoe: Disneyland is in California. Quote Link to comment Share on other sites More sharing options...
Disclaimer Posted August 8, 2012 Report Share Posted August 8, 2012 Technically, 5thSFG is correct.It's Disney World you were looking for... Quote Link to comment Share on other sites More sharing options...
Mojoe Posted August 8, 2012 Report Share Posted August 8, 2012 Mojoe: Disneyland is in California.I stand corrected, and you prove to miss the point. Quote Link to comment Share on other sites More sharing options...
5thSFG Posted August 8, 2012 Author Report Share Posted August 8, 2012 I stand corrected, and you prove to miss the point.Guilty as charged. Sorry. Quote Link to comment Share on other sites More sharing options...
Disclaimer Posted August 8, 2012 Report Share Posted August 8, 2012 Does Disney World sponsor an amusement park forum for Floridians? Quote Link to comment Share on other sites More sharing options...
C-bus Posted August 8, 2012 Report Share Posted August 8, 2012 WWW.floridathrills.net 1 Quote Link to comment Share on other sites More sharing options...
gen3flygirl Posted August 8, 2012 Report Share Posted August 8, 2012 Quote Link to comment Share on other sites More sharing options...
Scruit Posted August 8, 2012 Report Share Posted August 8, 2012 Thread is valid. Looking for a response from IM, however OP's remote location does not invalidate his experience. Quote Link to comment Share on other sites More sharing options...
5thSFG Posted August 8, 2012 Author Report Share Posted August 8, 2012 Mojoe: I'm not certain why my living in Florida matters, because IM solicits business from people around the world when they place ads on the internet (in fact, they apparently sold the bike to a gentleman in New Zealand). IM's eBay listing for the bike states: We can ship this motorcycle at a great prices (example: Atlanta $250, San Diego $450, Dallas $350, NE states $400) in the US and can crate and ship worldwide. We have been exporting motorcycles for 20 years! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.