We've had good luck with Coughlin Ford in Johnstown.
Between the Mustang, my company Escape with it's 7+ actual recalls (not just TSBs), and a few things on the truck, they've been the best to deal with.
Ricart, Dick Masheter, and Krieger have all been a PITA to deal with and/or shady.
I have no experience with Germain or Bob-Boyd.