I can beat it....except we don't offer internet that slow (that's a REALLY crappy upload you have there).
WOW just earned another JD Power award for #1 phone provider (for customer satisifaction; that include pricing, service, everything). Though it will say for the North Central region, we had the highest overall score in the nation. Actually, WOW is the reason JD Power had to setup regions, because we were winning the awards against companies that didn't compete with us due to us not being in those regions (though our overall scores are still highest in the nations).
We've won the JD Power for best television provider a couple times as well.
I've had Insight in the past, and their service sucked on all levels. I can cut you a better deal with WOW, but I'm leaving in a few minutes and won't be back for over a week.
FYI: Our slowest internet speed package is 768k down/ 256k up. We have 5 residential packages, going up to 6Mbps down / 1Mbps up.