I take all my newer Fords to Bob Boyd in Lancaster, Shop is excellent and the staff is friendly.
I've had 1 experience with my work van with Germain Ford, had to have it towed in and they were excellent as well.
My wife and I tried this place a few weeks ago at the Easton location. We both were very disappointed, food was worse than the italian area at Golden Corral. Overpriced yuppie food.
Definetly will not be going back.