easy enough, I used to have Time Warner, it was down every other week, the pricing was outrageous (I think it was around 150 a month), and the channel line up just plain sucked...
when I switched to WOW, I now have 2 Digital cable boxes with 16 movie channels, 1 analog cable box with movie channels, 6 mbit cable, etc.... and I pay 74 dollars a month. I've never had my cable or internet EVER go down in 2 years and everytime I've even had a pricing question or comment, I've gotten a quick straight forward answer from Joe.
since I've gone to them, I've also gotten my parents to switch to WOW and they dropped almost 100 dollars a month by going to them, dropping their old phone company and getting everything all together.
as far as I'm concerned, if you don't like WoW, don't go to them... no skin off my back and you aren't clogging up my internet bandwidth.