Fail.
I've used them for the last 5 or 6 years...nothing to complain about...no more.
This year, i chose the delux version figuring it would help with everything from new home, finally having savings accounts gaining interest, few stock situations, and a couple other things.
then i get an email from them saying i can use the delux version for $19.95. i figure this is better than paying the $29.95, so i click the link in my email (mind you, this is from turbotax, same email they always send me stuff from) it takes me back to all my info ive already started to enter...i go to check out, and it wants to charge me the $29.95.
get the 800#, get connected to india (which pisses me off to no end...doesnt help much that ive been sick for 4 days, my mood is that much shittier), and they tell me to go ahead and pay the $29.95 and then call back in a few days to ask for the refund of $10.
WTF!
you send me an email offering me X price, but want me to pay more and then jump through hoops to call back and get a refund? fuck that. ill go with another company that wont dick me around.