I have been told and have experienced that craftsmen tools are great for home use. Like it was said above, craftsmen ratchets suck, they feel sloppy and don't do well when you have very little space to swing. I don;t see craftsmen tools doing well when it comes to the everyday beating they would take at a shop. With that being having used snap on tools for the last year and a half, the worst i have done to any of them is put hairline cracks in some of the smaller 1/4 sockets.
We also only have a snap-on truck come around and i know him quite well having worked at the shop for the last 3.5 years. We have tried to get a MAC truck to come around, but they never do even though we have a collection of trashed impact sockets that we would like to replaced. This is also a downfall of craftsmen because some techs can't get to sears after work/during work for whatever reason. Every minute that you have a necessary tool down is money lost.
So having grown up w/ craftsmen in the home garage, snap-on and MAC at work, that is probably what i will go with. Everyone at the shop i work at uses snap-on only for the most part and the last guy that had craftemen tools broke them all and replaced each one with snapon. Remember we are a private shop not a chain like some of you work at, so it is tougher to get other trucks to show especially since we are all snap-on as it is.....
I appreciate the input everyone, this is really helpful.