I dont wait on the phone call. I get money up front for their sitting fee. The go online order what they want, I get paid again. Next year grandma decided that she really wanted that too, so they come back to my gallery, order another print, and I get paid once again.
Like the lady on the phone. She has realized that it would be alot cheaper for her to just some how get a cd of images and head to walmart. Walmart charges from 19 cents for a 4x6 and they can have it 20 minutes later. I charge 6.00 for 4x6 and it will be three to five days.
Im making money on them, after the fact, and I didnt have to lift a finger for it to happen.
The perfect example is the senior I just shot. 150 sitting fee for 2 hours, They just ordered 800 in prints. Shes waiting on her next paycheck to order again for her family. Do that with a cd. Thats my main point.
Force the customer to buy prints or media priced accordingly. Dont give your work away. You are only undercutting yourself. Being self employed for years has driven me to make every dollar possible.