Sully Posted June 18, 2010 Report Share Posted June 18, 2010 Has anyone been able to get through to them to figure out what the hell is going on? My home phone doesn't work. I'm only getting a few cable channels. Their local and 800# both give 'all circuits are busy' message. FFFFFFUUUUUUUUUUUUUUUUUUUUUUUUUUUUU Quote Link to comment Share on other sites More sharing options...
SinisterSS Posted June 18, 2010 Report Share Posted June 18, 2010 mine is out too Quote Link to comment Share on other sites More sharing options...
Radio Flyer1647545514 Posted June 18, 2010 Report Share Posted June 18, 2010 Mine is back up now. Quote Link to comment Share on other sites More sharing options...
SRTurbo04 Posted June 18, 2010 Report Share Posted June 18, 2010 Mine was out toofirst time its been out preety much in 3 years so no complaints here Quote Link to comment Share on other sites More sharing options...
wnaplay1647545503 Posted June 18, 2010 Report Share Posted June 18, 2010 After months of them being unable to fix my service we switched to wow and saved alot of money. Quote Link to comment Share on other sites More sharing options...
jeffro Posted June 18, 2010 Report Share Posted June 18, 2010 ours tv and telephone just came back up. internet has been working all evening though. Quote Link to comment Share on other sites More sharing options...
Sam1647545489 Posted June 18, 2010 Report Share Posted June 18, 2010 Had the same problem earlier, its all back now though so who knows what the hell happened. I did throw my phone cause of the busy line. Quote Link to comment Share on other sites More sharing options...
Sully Posted June 18, 2010 Author Report Share Posted June 18, 2010 My home phone is still down. Quote Link to comment Share on other sites More sharing options...
LJ Posted June 18, 2010 Report Share Posted June 18, 2010 one of like 3 service issues I have had with them in 6 years of service, so I can't complain all that much. I was getting all the local HD's and my internet still worked. Quote Link to comment Share on other sites More sharing options...
bicranium Posted June 18, 2010 Report Share Posted June 18, 2010 Insight is awful. If I had something worth switching to in my area I'd drop them in a heartbeat. Quote Link to comment Share on other sites More sharing options...
99BlownYellowGT Posted June 18, 2010 Report Share Posted June 18, 2010 Mine was screwed up too. Must have been something crazy for the whole city to go out. Quote Link to comment Share on other sites More sharing options...
Sully Posted June 18, 2010 Author Report Share Posted June 18, 2010 Can't you call and complain and get a credit for not having cable for that length of time? Quote Link to comment Share on other sites More sharing options...
99BlownYellowGT Posted June 18, 2010 Report Share Posted June 18, 2010 Everytime i tried to call it immediately hung up so good luck getting through. Quote Link to comment Share on other sites More sharing options...
Sully Posted June 18, 2010 Author Report Share Posted June 18, 2010 That was happening to me as well as the 'all circuits are busy' message, but should be able to get through now. I was just curious if it's possible to get a credit for that outage. Quote Link to comment Share on other sites More sharing options...
SinisterSS Posted June 18, 2010 Report Share Posted June 18, 2010 a guy at work said they're telling we the customers they had a power outage causing all the failures to cover up the truth that they were doing some kind of an update that went wrong creating this HUGE cluster fuck Quote Link to comment Share on other sites More sharing options...
Nitrousbird Posted June 19, 2010 Report Share Posted June 19, 2010 a guy at work said they're telling we the customers they had a power outage causing all the failures to cover up the truth that they were doing some kind of an update that went wrong creating this HUGE cluster fuck That power outage thing sounds like BS. For that large of an outage caused by power, it would have to be power down at the head end. WOW's all have battery backup + generators, and I am sure Insight's do as well. Quote Link to comment Share on other sites More sharing options...
LJ Posted June 19, 2010 Report Share Posted June 19, 2010 a guy at work said they're telling we the customers they had a power outage causing all the failures to cover up the truth that they were doing some kind of an update that went wrong creating this HUGE cluster fuck They told my sister it was a software issue and it had been resolved. Maybe the guy at work got someone who just came on shift and didn't know what to say? lol. Quote Link to comment Share on other sites More sharing options...
nismopc Posted June 19, 2010 Report Share Posted June 19, 2010 Went from Digital 5.0 to Digital 6.0 and all hell broke loose... ...idiots... ...at least we got SPIKE HD now! (and a few other HD channels) http://www.myinsight.com/documents/ChannelLineupCardCOL.pdf - effective June 30, 2010, but appears to have already been implemented. Quote Link to comment Share on other sites More sharing options...
bicranium Posted June 19, 2010 Report Share Posted June 19, 2010 WOW's all have battery backup + generators, and I am sure Insight's do as well. You'd be surprised. Insight is atrocious. I can hardly even use my internet between about 5pm and 10pm anymore. And I'm sick of having to sit around and wait for them to come out when they never, ever find a legitimate problem. Quote Link to comment Share on other sites More sharing options...
bicranium Posted June 19, 2010 Report Share Posted June 19, 2010 Went from Digital 5.0 to Digital 6.0 and all hell broke loose... ...idiots... ...at least we got SPIKE HD now! (and a few other HD channels) http://www.myinsight.com/documents/ChannelLineupCardCOL.pdf - effective June 30, 2010, but appears to have already been implemented. That's cool I guess. See we get MTV HD and Comedy Central HD now as well. Wish they'd stop adding channels and start adding upload or work on simply being able to provide a consistent internet connection. Quote Link to comment Share on other sites More sharing options...
LJ Posted June 19, 2010 Report Share Posted June 19, 2010 You'd be surprised. Insight is atrocious. I can hardly even use my internet between about 5pm and 10pm anymore. And I'm sick of having to sit around and wait for them to come out when they never, ever find a legitimate problem. lol, I still don't understand how all you guys are always constantly having issues. I've lived in 2 places with the same insight account and don't have any of these issues. Quote Link to comment Share on other sites More sharing options...
sciongirl Posted June 19, 2010 Report Share Posted June 19, 2010 i know yesterday from like 6- after 9ish at least, my insight was out. we couldnt watch the game at the clubhouse... i would have been pissed if i cared about the game and wasn't drunk. i hate insight. Quote Link to comment Share on other sites More sharing options...
wnaplay1647545503 Posted June 19, 2010 Report Share Posted June 19, 2010 Ares was fine for years and the suddenly there was static in the lines. I thought it was my tv so I went out and bought a brand new one only to find it was still there. they came out said it was my tv. Once I convinced them it wasnt, retards, they tried everything to fix it for months until they finally told me that cant. I switched to wow the next day and the guys ran all new wires throughout the house and havent had it since. I dont know if it was insight or my lines but wow is definately cheaper even now that I have dvr's as well. Quote Link to comment Share on other sites More sharing options...
bicranium Posted June 19, 2010 Report Share Posted June 19, 2010 lol, I still don't understand how all you guys are always constantly having issues. I've lived in 2 places with the same insight account and don't have any of these issues. Yeah everyone I know has always had problems with Insight. I have a friend who lives off of Taylor road back behind Walmart and I live in Pickerington and we have the exact same issues with Insight. And every time they come out they can't find a real problem so nothing ever gets fixed. Quote Link to comment Share on other sites More sharing options...
LJ Posted June 19, 2010 Report Share Posted June 19, 2010 Yeah everyone I know has always had problems with Insight. I have a friend who lives off of Taylor road back behind Walmart and I live in Pickerington and we have the exact same issues with Insight. And every time they come out they can't find a real problem so nothing ever gets fixed. Yeah that's so strange, I live off of waggoner and never have any issues. No speed issues, last night was the first tv issue in a long long time. I think the only gripe I used to have with them that was constant was for a few months they would run updates at 3am on the boxes and lock everything up for 10 minutes or so, Quote Link to comment Share on other sites More sharing options...
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