when i bought my bike (here in AZ, not from pony), the salesman didnt know the bike by the model name, didnt know where it was, and had no idea they even had it.....they even had two....he said "are you sure we have that?" and i told him yea and he had me take him over to see it....he was cool about it and didnt know shit about the thing, but he was asking me about stuff i had looked up on it, helped me with the details of buying it etc....even called me a few weeks later to ask how i liked it and how it rides....awesome salesman the finance manager signed me up for a yamaha card because honda turned me down, and he tried rushing me out the door with an FZ1 that cost several grand more than my bike....very very push and rude, saying fuck honda for turning me down that i should buy the yamaha to get back at them....but it wasnt what i wanted so i left....next day he ran the honda through a credit union and they approved it and i came to get it....i knew what i wanted, had to deal with some bs to get it, but its the one i wanted so i dealt with it. They even killed the battery on it before i ever even sat on it...left the key turned while filling it up with oil and the headlight killed it....wanted me to wait 45 mins for their charger, but i had them just jump it for me since i had an hour ride home anyways i put up with the shit because its the exact bike i wanted....if you were an interested buyer, i dont think you would have really walked out over a 30 min inconvenience....i think total between financing, having vfr appraised, doing paperwork, etc etc....i spent probably 4 hours in the dealership over the 2 days i was there (first time i went to look at it, i didnt bring the vfr to get appraised because i took car to work that day and saw it posted last minute)