Eh, maybe it was, maybe it wasn't. Obviously, since no one knows the whole story about the sales guy's morning, maybe something happened? What wasn't honest and up front about the whole thing? Sounds to me like you knew the score by the time you left the dealership. The car wasn't there anymore, so? Would it have been different if someone wrecked the car on a test drive earlier in the day? As I see it, he should have called before he went if that was the only car at the dealership he was interested in. Although Kevin may have physically the first in the dealership, he apparently wasn't first in making some type of offer on the vehicle. Did anyone else drive the vehicle or express an interest in before the Uncle? Maybe they should be pissed too? Maybe if he would have called ahead, gave a salesman a credit card deposit to hold the car, it would have been there when he got there. I don't think you can spin this to put the blame on the dealership.