so over this past track season i somehow ripped the zippers in both the left and right smx plus boots as well as the pinky seam on my gp plus glove ripped (no crashes). i have a feeling the cause of the boots zipper ripping was that i wasn't tucking the calf of my suit in properly? i never had a problem before with a previous suit, ill have to check it out later... anyways, so i dont really have the money to burn on buying new gloves and boots, so i call around for leather repair shops. the cost of them would be a lot of money, especially for the zippers on the boots, as well as the unique/extensive safety stitching on the glove. somehow i found out to try my luck with alpinestar, as i heard they have "free" repairs. I found the contact info for a-star and get a hold of their secretary. She sounded hot, but man the first time was a total bitch, probably blonde lol. Anyways once i finally got in to talk with a rep i told him my problem, he asked if these were purchased within the past year, and they were so he gave me a reference number and said ship them to us we will fix them free of charge. Wait, did he say free? yea free. Just pay for shipping there, they'll take care of the rest. So i ship them out, wait a week and call in to check on them. He says they can fix the boots, but "unfortunately" they can't fix the glove so he was going to just give me a new pair. I recieved the brand new model of gp plus gloves for free. yes, give. free. at this point im stoked and finally have a huge appreciation for a-star and their service, and can see why they are highly chosen among the pro's for their gear. lastly, the boots i sent in were the white "balla" boots. I had some oil/coolant issues the last two trackdays and were pretty much black by the time i finished the season (sjc1000 can verify this...) and when i got them back they were as clean as i got them. HUGE +1 to a-star for there service.