SuBieQT Posted February 14, 2010 Report Share Posted February 14, 2010 My roomie has a dell laptop that has a bunch of virus's on it. Keeps making the computer crash. It says she has 92 virus's and then when she clicks to "remove all" it forwards her to buy the $50 six month McAfee upgraded software. Can anyone help? or recommend someone to help? Quote Link to comment Share on other sites More sharing options...
justinwebb Posted February 14, 2010 Report Share Posted February 14, 2010 get the free virus scan on trend micro and run that Quote Link to comment Share on other sites More sharing options...
mmrmnhrm Posted February 14, 2010 Report Share Posted February 14, 2010 With that many virii, I'd recommend a wipe and reinstall. If that's not an option, Avast! or Microsoft Security Essentials, both of which are free. Quote Link to comment Share on other sites More sharing options...
Alex1647545498 Posted February 14, 2010 Report Share Posted February 14, 2010 also try combofix Quote Link to comment Share on other sites More sharing options...
mrs.cos Posted February 14, 2010 Report Share Posted February 14, 2010 +1 to combo fix.. and tell your roommate to quit clicking on every freebie site out there.. Quote Link to comment Share on other sites More sharing options...
wnaplay1647545503 Posted February 14, 2010 Report Share Posted February 14, 2010 get the free virus scan on trend micro and run that also try combofix Do you guys have a link to the downloads for these? I am having similar issues but do not want to risk downloading from a fake sit using these names. Thanks Quote Link to comment Share on other sites More sharing options...
Korpy1647545521 Posted February 14, 2010 Report Share Posted February 14, 2010 take it to geek squad Quote Link to comment Share on other sites More sharing options...
smokin5s Posted February 14, 2010 Report Share Posted February 14, 2010 get out the Dell restore CD's and re-image the machine.... even if you get that shit cleaned up it will never run right again. What model Dell is it? If you can't find the restore CD's, I might be able to help you out depending on what model it is. Quote Link to comment Share on other sites More sharing options...
mmrmnhrm Posted February 14, 2010 Report Share Posted February 14, 2010 take it to geek squad I'll pretend you didn't say that. Quote Link to comment Share on other sites More sharing options...
unfunnyryan Posted February 14, 2010 Report Share Posted February 14, 2010 Install malware bytes, what you have I believe is malware that says you have viruses, to sell antivirus software. If not, you will probably still fix a lot of your problems. Quote Link to comment Share on other sites More sharing options...
Alex1647545498 Posted February 14, 2010 Report Share Posted February 14, 2010 http://www.combofix.org/download.php Quote Link to comment Share on other sites More sharing options...
Zipline Posted February 15, 2010 Report Share Posted February 15, 2010 +1 to a harddrive reformat. A lot of those viruses might be embedded deeper than you think, and I don't know of an anti-virus or anti-malware program I'd trust enough to take EVERY single one of 90-some viruses off your computer. If she does any kind of business, or keep any kind of secure information on that computer I'd just wipe the disk. It's a pain in the ass but it's guaranteed to remove all of your problems, where as any protection program still runs the risk of not recognizing some of the threats. Quote Link to comment Share on other sites More sharing options...
Rally Pat Posted February 15, 2010 Report Share Posted February 15, 2010 Yeah, its usually easier to reformat the machine. I would go that route. Save whatever data you can that isn't backed up, then start over. Quote Link to comment Share on other sites More sharing options...
SuBieQT Posted February 15, 2010 Author Report Share Posted February 15, 2010 So we installed Malware and it said it removed but there was still some that couldn't be removed. Do we need to download anything else to protect it? Neither of us know anything about this... thank God for mac's Quote Link to comment Share on other sites More sharing options...
87GT Posted February 15, 2010 Report Share Posted February 15, 2010 So we installed Malware and it said it removed but there was still some that couldn't be removed. Do we need to download anything else to protect it? Neither of us know anything about this... thank God for mac's Format hard drive then reinstall windows Quote Link to comment Share on other sites More sharing options...
ross Posted February 15, 2010 Report Share Posted February 15, 2010 super anti-spyware and malwarebytes usually does the trick Quote Link to comment Share on other sites More sharing options...
Nitrousbird Posted February 15, 2010 Report Share Posted February 15, 2010 Reformat. If would take you 1/10th the time to backup all of your files, and reformat fresh than to even get it back to 95% of where it should be. Quote Link to comment Share on other sites More sharing options...
CRed05 Posted February 15, 2010 Report Share Posted February 15, 2010 Ya, reformat Quote Link to comment Share on other sites More sharing options...
Akula Posted February 15, 2010 Report Share Posted February 15, 2010 Reformat +100000000000000 Then install something to make sure it never happens again. getk9.com, customize for spyware and malware only. Quote Link to comment Share on other sites More sharing options...
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