Scruit Posted October 22, 2010 Report Share Posted October 22, 2010 Took my bike there because it was running too lean. They gave it back good as new. Great shop to work with. Quote Link to comment Share on other sites More sharing options...
LeNko Posted October 22, 2010 Report Share Posted October 22, 2010 bought mine there, was pretty happy with them as well... sucks Austin left Quote Link to comment Share on other sites More sharing options...
Casper Posted October 22, 2010 Report Share Posted October 22, 2010 They're good guys. Carie and I have bought three bikes there. Quote Link to comment Share on other sites More sharing options...
SWing'R Posted October 15, 2011 Report Share Posted October 15, 2011 Another kudos to the service dept at HNW. Dropped my bike off there this morning around 11:am WITHOUT an appointment to have it's 12K mile service done. Got it back same day! They had it done in just a couple hours. And double kudos to the guy in the finance dept (forget his name) that sold me the prepaid service as part of my financing. I've had it serviced there three times now with ZERO out-of-pocket cost to me! Quote Link to comment Share on other sites More sharing options...
dustinsn3485 Posted October 15, 2011 Report Share Posted October 15, 2011 I'll vouch for the service dept. Worked for them for a short time and all the tech's are really good guys with a lot of knowledge and do quality work. They've all been there for years and likewise have many years of experience. (This is assuming none of them have quit in the past year) Quote Link to comment Share on other sites More sharing options...
m0rtal1ty Posted October 16, 2011 Report Share Posted October 16, 2011 I concur; they're definitely very good, knowledgeable, and honest people to work with... some of the best I've met. Quote Link to comment Share on other sites More sharing options...
600ZZ4eb Posted October 16, 2011 Report Share Posted October 16, 2011 I bought my last bike from them and hv no complaints. Quote Link to comment Share on other sites More sharing options...
Scruit Posted October 16, 2011 Author Report Share Posted October 16, 2011 I just wish their sales was as nice as their service and parts. Their best offer on my new vstrom was 20% higher than where I got it from. I'm sure they sold it for that much to the next guy in line, so I guess that's just how the market works. Quote Link to comment Share on other sites More sharing options...
PhilS Posted October 16, 2011 Report Share Posted October 16, 2011 I bought my last bike from them and hv no complaints.Did they help you with your suspension setup? Quote Link to comment Share on other sites More sharing options...
Pokey Posted October 16, 2011 Report Share Posted October 16, 2011 I just wish their sales was as nice as their service and parts. Their best offer on my new vstrom was 20% higher than where I got it from. I'm sure they sold it for that much to the next guy in line, so I guess that's just how the market works.Not known for giving good deals, but parts and service are excellent. See you own another countless Strom that is too lean from factory? Quote Link to comment Share on other sites More sharing options...
Scruit Posted October 16, 2011 Author Report Share Posted October 16, 2011 Not known for giving good deals, but parts and service are excellent. See you own another countless Strom that is too lean from factory?Was my previous bike that was too lean. The strom is fine. Quote Link to comment Share on other sites More sharing options...
SWing'R Posted October 16, 2011 Report Share Posted October 16, 2011 They're good guys. Carie and I have bought three bikes there.bought mine there, was pretty happy with them as well... sucks Austin leftI have bought three bikes from them as well. And I agree, I miss Austin, he sold us all three! Quote Link to comment Share on other sites More sharing options...
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