It's far from you but i would not recommend Northern Ohio Ducati.
First issue was i had them quote changing tires and they told me $40/each. I had the bike in for the R/R recall already so i said go ahead. Once it was done they charged me $80/each cause the wheels were on the bike. They also charged me to resafety wire the wheels back on which i never asked for. They basically said o-well, pay up.
I had them to the R/R recall on both my bikes. The track bike has no key, just thumb switch. They helped push the bike onto the trailer so i never started it at the dealership. That was my mistake. When i got home, flipped the switch to start and nothing. No dash lights, no fuel pump, nothing. Took awhile to find out the main line fuse was blown. Not sure how they blew it. But that means they never started after the R/R switch or somehow blew it after the new R/R was in. Either way, someone knew it wouldn't start. Probably why they were so happy to help me push it onto the trailer. I called back once i was home and since i already left the dealership it was my problem. I switched the fuse and started right up so i just left it at that and decided they will no longer get my business. Not worth fighting over it since it was a recall. No money out my pocket other than a fuse.