Ok... When I tried to talk with Chase about an adjustment to my mortgage, the run around was unbelivable. I never spoke with the same person, even when asking, they always had some sort of problem with my returned paperwork, twicw by FedX and 3 times via computer. So I went to the local Chase Bank in Marysville, Oh. I made an appointment with the Bank Manager to discuss the situation. I only met once with him, he was forbidden to discuss my Mortgage and any kind of adjustments. I was more then upset and he knew it. We were in his office when he gave the "Inside Agenda". Now this Manager has been with 3 different Banks in over 39 yrs of banking, and all had the same Agenda. The inside credo was this: As a Bank, their job will always have one goal, to never work a deal of any kind that can potentially cause the Bank to lose money. The bottom line is simple, and as he said about Chase. Chase is not in the business of helping their clients, thier only business is making money. One month after talking with me, he was dismissed, no reason given. What a shock. Ride safe all, Greg