Seriously, just call into the Auditors office. They are amazing there. I called about applying for Owner Occupied reduction, the woman I talked to filled out the paperwork for me and got it in on time for a 'special hearing' they do once a month since we just bought the place. I was also calling about adjusting the valuation since we bought our place, and it was appraised at, about $20k less than what's on their website. She did all of that for me too, just had to email her my appraisal.
I haven't heard anything back yet though, it sounds like that may take a while. Will probably give it a few months and email or call her back.