I admit that I've used Armor-All/Advance Auto interior detailer products on my Passat in the past. After a year of road-warrior antics for work, I cleaned the interior til it was spic-n-span again recently. However, while the coffee stains and dirt came up easily, part of the plastic surface apparently came up as well.
The problem now is the shifter console plastic is "gooey" to the touch. If I rub it hard with my finger, part of the textured surface smooths out. I think it was considered a "soft touch" hard plastic surface. Could it just be age (2000, 132k miles), or is this why Armor-All is so shitty?
The dashboard is still fine. It's only the "soft touch" plastics on the door handles and around the center console.