I grew up in NO and hated it so I have a built in aversion to any NO bars, so that explains my somewhat scathing view of the place. Take the following for what you think its worth. I can see why people like it but I'm definitely not a fan of loud crowded places. The food is served in obnoxious large portions so it floats well in the eyes of people that like getting a lot, but don't care much about quality. It's like an overgrown crApplebees. I'll go there if I have to, but can think of countless better places to be. That face they stick everywhere pisses me off too. Beer is alright but nothing sensational. It is better than the Rocky River BrewCo which I believe is where the brewmaster at Fatheads got started. The Oompa Loompa mentioned above used to be an RRBC beer. Yes, there is one thing I do like about the place. It keeps the NO townies in NO and out of the places I like to go. If you want to know a little secret, when you've waited an hour for the table promited in 30-40 minutes, try the little sushi place across the lot. Prices are nice so you can try multiple things, and you won't leave feeling sick since you didn't stuff down a bucket of french fries.