I have had Netflix for about 3-4 years now and never had a problem. Yeah everyonce in a while they claim they don't get a movie back or I never receive it, but I just report them lost and I have never had a problem. It doesn't happen that often to me. The turn around time is pretty quick with mine. I have the unlimited 3 at a time and I normally have a new movie every day. I "watch" them and return them the next day. What I like about Netflix is that they have a very extensive list of movies. I like a lot of strange, no name movies, and they always seem to have what I find. I don't have any experience with BB, but I have heard there selection is pretty limited and that for those who have it, there Blue-Ray selection is horrible. I know Netflix seems to have a very big selection of the Blue-Ray discs.