DTM Brian Posted December 11, 2012 Report Share Posted December 11, 2012 Just got my internet bill. Now they are charging a modem rental fee and additional taxes. Looks like WOW is offering faster speeds for less money. Thoughts or Experiences with WOW? Quote Link to comment Share on other sites More sharing options...
Mr. Jones Posted December 11, 2012 Report Share Posted December 11, 2012 Had it for nearly 10 years, no complaints. Great pricing, and great service. Quote Link to comment Share on other sites More sharing options...
wnaplay1647545503 Posted December 11, 2012 Report Share Posted December 11, 2012 Switched a few years back, had no issues. Quote Link to comment Share on other sites More sharing options...
Rally Pat Posted December 11, 2012 Report Share Posted December 11, 2012 Very positive experiences with them, rarely an issue. Great pricing and nice customer service folks. Quote Link to comment Share on other sites More sharing options...
street pilot Posted December 11, 2012 Report Share Posted December 11, 2012 In my experience, WOW was inferior in every way. Customer service, picture quality, internet speeds/quality, etc. The only upside was price, but in the end I didn't find the experience worth the cost savings. Tell Time Warner you are going to switch and they might work with you. Quote Link to comment Share on other sites More sharing options...
Rocky31186 Posted December 11, 2012 Report Share Posted December 11, 2012 I've had wow for awhile. I have been trying to contact them for 4 weeks now about our DVR being slow as shit. When scrolling through channels It takes forever to scroll. I also want to upgrade to ultra to get more boxes. Just can't get through. Quote Link to comment Share on other sites More sharing options...
TTQ B4U Posted December 11, 2012 Report Share Posted December 11, 2012 Joe aka Nitrous gave me the hook-up many years ago and I've never looked back. Pulls down full speed as advertised on internet and the HD quality is spectacular even up to our 65" Plasma or even in the theater/projector. I'll be upgrading to Ultra soon. Just a matter of getting in touch with them. Quote Link to comment Share on other sites More sharing options...
DTM Brian Posted December 11, 2012 Author Report Share Posted December 11, 2012 Tell Time Warner you are going to switch and they might work with you. This is exactly what I did. She gave me the same promotion for turbo as a new customer for 12 months save me almost $20.00 a month. So for those who have turbo rr from road runner. You should be able to get it for less then $50.00 a month. ( I do not have their cable service which is why I am paying this much for the internet.) Quote Link to comment Share on other sites More sharing options...
Bam Posted December 11, 2012 Report Share Posted December 11, 2012 Had it for 4ish years. Good prices... I'll give them that but service is spotty and never fixed quickly and they charge for the modem etc, $9/month I believe. I switched from TW for the savings and haven't switched back even with the issues if that says anything. Quote Link to comment Share on other sites More sharing options...
DKilbourne Posted December 11, 2012 Report Share Posted December 11, 2012 When I left Time Warner they didn't want to give me a deal and just said "It will be shut off in a few days". Been with Wow for about 5 years now with no issues. I even got them to lower my bill by asking why new subscribers were paying less. Quote Link to comment Share on other sites More sharing options...
Not Brian Posted December 11, 2012 Report Share Posted December 11, 2012 http://www.columbusracing.com/forums/showthread.php?t=108126&highlight=time+warner Quote Link to comment Share on other sites More sharing options...
Forrest Gump 9 Posted December 11, 2012 Report Share Posted December 11, 2012 I had a problem with my Wow Internet connection last week, called, and on hold for an hour before I gave up. Just something to think about. Quote Link to comment Share on other sites More sharing options...
Buck531 Posted December 11, 2012 Report Share Posted December 11, 2012 I've had internet issues for the past 8 months or so. Probably 6-8 techs came out. my modem shuts off randomly. Sometimes every 5 minutes. All the lights go out except the Power and DS light. Then comes back on within a few seconds. Sucks when you're playing online games. I've had them out numerous times and they have replaced everything and it still happens. I went to call them the other day and was on hold for 50 minutes. Gave up. DVR is slower than shit though. I've pulled the power and waited and put it back in and it seems to be better. Shrug. Nothing is perfect. I guess WOW had a bad fiber cut somewhere and are still working on repairing it. From what I've heard. That's why the wait is so long. Quote Link to comment Share on other sites More sharing options...
Rgreen Posted December 11, 2012 Report Share Posted December 11, 2012 Who's wow Quote Link to comment Share on other sites More sharing options...
bicranium Posted December 11, 2012 Report Share Posted December 11, 2012 I had a problem with my Wow Internet connection last week, called, and on hold for an hour before I gave up. Just something to think about. Yeah, they've been having some serious issues the last month or so with their customer service system. They did some big upgrade to their billing system and it screwed everything up. So now whenever you have a problem you either have to just wait it out or redial 8-10 times before getting through then sit on hold for at least a half hour. Didn't have any problems with their service until the last month or so where we've had 2 relatively big issues (1-2 days of awful pixelation/HD channels missing and about a half day of the awful pixelation and our internet being slowed to a crawl) but I'm hoping they get their shit figured out soon. Right now probably isn't the best time to make a switch to WOW though. Quote Link to comment Share on other sites More sharing options...
Ryan218 Posted December 11, 2012 Report Share Posted December 11, 2012 We switched 2 months ago from time Warner. No regrets. There adding a lot of new features so updates are constantly being pushed when I'm trying to watch tv when I get of work in the early am hours. But I just click on later and let someone else do it Quote Link to comment Share on other sites More sharing options...
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